Full time
Detroit Public Schools Community District
Detroit, MI, USA
Job Title Po sition Title: Technology Client Service Specialist Location: Support Services Building A, 1425 East Warren, Detroit, MI 48207 Salary Range: $43,306 - $57,531 Bargaining Unit: N/A Benefits Eligible: Yes Reports to: Senior Director, Client Services Telecommuting Eligibility: Not eligible for for telecommuting Position Summary: The Technical Client Service Specialist is a key member of the Technology Division's Client Services Team, serving as the first point of contact for staff and students seeking technical support. This role blends strong customer service with technical expertise to deliver efficient, professional, and empathetic assistance, ensuring a positive support experience for all stakeholders. Responsibilities include managing and resolving service requests through the district's service management system, troubleshooting hardware, software, and connectivity issues, and escalating...

