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84 customer experience jobs found in Grand Rapids, MI

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World Market
Full time
 
Assistant Manager
World Market Grand Rapids, MI
Why You’ll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it! When you join our team, you’ll enjoy: Flexible scheduling that supports your lifestyle & work-life balance Up to 30% shopping discount on our unique finds for you and your designated shopper Working with a team who thinks the world of you Wellness...

Apr 09, 2026
Ac
Full time
 
Employee Benefits Account Manager - Large Group
Acrisure Grand Rapids, MI
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing...

Apr 09, 2026
Hach
US Office Manager - Direct Sales Operations
Hach Grand Rapids, MI
Role Overview Linx Printing Technologies is establishing a new direct business presence in the United States . The US Office Manager will play a critical, hands-on role in making this happen. This is not a maintenance role. It is a # buildwhileyoufly position at the heart of a growing sales operation. The role owns customer order execution, day to day operational decision making, and the flow of materials from the UK into the US 3PL network to support an expanding direct sales team. The successful candidate will be comfortable operating with high autonomy , limited precedent, and evolving processes. Key Responsibilities Manage end-to-end customer orders, resolve issues, and ensure excellent customer experience. Work closely with the US sales team, providing updates on orders, inventory, and deliveries. Oversee inventory at the US warehouse, coordinate material replenishment from the UK, and mitigate stock risks. Handle daily operations...

Apr 05, 2026
Sa
Full time
 
Customer Service Specialist
Sandvik Grand Rapids, MI
Join Our Team at Seco Tools! Position:Customer Service Representative Location:Remote (U.S.-based) Experience:2-6 years in Customer Service Industry:Manufacturing / Engineering / Tooling About Seco Tools AtSeco Tools, we are more than a cutting tool provider-we are a people-first, innovation-driven global organization with over 80 years of experience in shaping the world around us. From aerospace components to medical devices and iconic landmarks, our tools help build the future. With a presence in over 50 countries and a team of 5,000+ professionals, we are proud of our legacy and excited about what's next. The Opportunity We are seeking aCustomer Service Representative to join our dynamic and collaborative team. This fully remote role is ideal for a detail-oriented, customer-focused professional who thrives in a fast-paced environment and enjoys solving problems. As the first point of contact for our customers, you will play a critical role in delivering...

Mar 29, 2026
MF
RN- Inpatient Acute Care Rotating Schedule
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
RN- Inpatient Acute Care Rotating ScheduleVariable (United States of America) Employment Type - Full time Days Worked - 6 weeks on Days; 6 Weeks on Nights- Rotating Schedule Block Hours: - 36 hrs/week Compensation: Starting at $34/hr (eligible for increase based on experience); Shift differentials and sign-on bonuses available Department Names Inpatient Acute Care: 3N Spinal Cord Injury Unit 3S Medically Complex Unit (Cardiac/Oncology) Pediatrics Unit Intensive Medical Rehab Unit (Critical Care) 4 North Stroke 4 South Brain Injury 6th Floor Ortho Trauma/Amputee Unit Primary Location Main Hospital - Grand Rapids, MI Other Benefits: Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement Mary Free Bed Rehabilitation - Inpatient Acute Care RN Opportunities Mary Free Bed Rehabilitation is a nationally recognized leader in inpatient...

Apr 25, 2026
Ac
Full time
 
Sales Compensation Analyst
Acrisure Grand Rapids, MI
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. About the Role The Commissions Analyst executes accurate and timely commission calculations, performs data validations and reconciliations, delivers payee statements, and manages inquiries in line with SLAs. As part of a new team, this role helps build...

Apr 25, 2026
Bl
Full time
 
Lifestyle Manager
Brio living Services Grand Rapids, MI
Description Schedule: Exempt, minimum 40 hours per week |8:00 - 4:30 | Monday - Friday Department : Admin | Grand Rapids, MI What You'll Do In This Role: Bring energy, creativity, and purpose to community living as a Lifestyle Manager at Cook Valley Estates. In this role, you’ll design and lead a dynamic lifestyle program built around the seven dimensions of wellness—supporting residents’ physical, emotional, social, intellectual, spiritual, vocational, and environmental well-being. Through engaging activities, meaningful experiences, and personalized programming, you’ll inspire connection, foster a sense of purpose, and enhance each resident’s overall quality of life in alignment with their individual lifestyle goals. You’ll also play a key role in coordinating safe and reliable transportation for outings and activities, ensuring residents have access to enriching experiences both within and beyond the community. From overseeing vehicle maintenance to ensuring...

Apr 25, 2026
MF
Full time
 
Unit Secretary
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
Unit SecretaryDay Shift (United States of America) Department Name Nursing Administration - Inpatient Employment Type Full time - Days Compensation: Starting at $18/hr (eligible for increase based on experience); Shift Differentials Days Worked Rotating schedule; every 3rd Weekend requirement Hours: 32hrs/week; 7:00am - 3:00pm; 8/hr shifts Primary Location Main Hospital - Grand Rapids, MI Other Benefits: Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every...

Apr 25, 2026
SB
Retail Territory Manager - Grand Rapids, MI
Stanley Black & Decker Grand Rapids, MI
Retail Territory Manager - Grand Rapids, Michigan- Field Based Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Retail Territory Manager, you will be a part of the Retail Sales team working as a remote employee in Grand Rapids. You will manage a territory of Home Depot and Lowes accounts or a combination of these accounts. You will be responsible for managing your retail accounts and managing your daily activities including retail account visits. In this role, you will be responsible for analyzing...

Apr 25, 2026
LS
Retail Associate at Legends Sports & Games
Legends Sports & Games Grand Rapids, MI
Help Wanted: Retail Associate at Legends Sports & Games Legends Sports & Games, a premier destination for sports cards and collectibles is looking for an enthusiastic and dedicated Retail Associate to join our growing team! Whether you’re seeking full-time or part-time work, this role offers a chance to immerse yourself in the exciting world of sportscards and memorabilia. Availability for evenings and weekends is a must as we cater to collectors and fans during peak shopping hours. Responsibilities: Greet and assist customers in finding their favorite sports cards, from vintage treasures to the latest releases Handle transactions efficiently using our point-of-sale system Keep the store tidy, organized, and visually appealing with well-stocked displays Answer customer questions about products, pricing, and upcoming releases or events Contribute ideas for in-store promotions or trading events to engage our community Share your passion for sports and...

Apr 24, 2026
N1
Access Line Representative - Part-Time 2nd Shift (26-62)
Network 180 Grand Rapids, MI
Position : Access Line Representative Req.# : 26-62 FTE : Part-time, Non-Exempt Unit : UAW Department/Location : Access Services Compensation : $17.24- $22.86. The f inal job offer is based on several factors (internal equity, skills, education, experience, and credentials). Additional Compensation: $2 Shift differential Network180 employees make a difference in people’s lives every day, making our community a better place to live....

Apr 24, 2026
MF
Full time
 
PFS Representative - Inpatient
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
PFS Representative - Inpatient Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The...

Apr 24, 2026
GH
Full time
 
Account Executive - Screening (Grand Rapids, MI)
Guardant Health Grand Rapids, MI
Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visitguardanthealth.comand follow the company onLinkedIn,X (Twitter)andFacebook. Account Executive - Screening This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive. You'll collaborate closely with sales leadership to shape go-to-market strategies and launch...

Apr 24, 2026
Sk
Retail Key Holder
Skechers Grand Rapids, MI
WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed. ABOUT THE ROLE: As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail...

Apr 23, 2026
FB
Purchasing
Foundation Building Materials Grand Rapids, MI
About Us: Company Overview Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide. Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe’s, we are investing in strong, forward-thinking talent to support our long-term success. Overview: Position Overview Foundation Building Materials (FBM...

Apr 23, 2026
SafetyKleen
Full time
 
Sales and Service Rep (Hourly)
SafetyKleen Grand Rapids, MI
Safety-Kleen in Grand Rapids, MI is seeking a Sales and Service Route Driver Trainee (Driver Class B Trainee) . This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized hazardous waste, and sell products/services in a defined route. Safety-Kleen will pay for you to obtain your CDL. Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Recruiting Pay range 22-24...

Apr 23, 2026
MF
RN– Inpatient Acute Care Rotating Schedule
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
RN– Inpatient Acute Care Rotating ScheduleVariable (United States of America) Employment Type Full time Days Worked - 6 weeks on Days; 6 Weeks on Nights - Rotating Schedule Block Hours: 36 hrs/week Compensation: Starting at $34/hr (eligible for increase based on experience); Shift differentials and sign-on bonuses available Department Names Inpatient Acute Care: 3N Spinal Cord Injury Unit 3S Medically Complex Unit (Cardiac/Oncology) Pediatrics Unit Intensive Medical Rehab Unit (Critical Care) 4 North Stroke 4 South Brain Injury 6th Floor Ortho Trauma/Amputee Unit Primary Location Main Hospital - Grand Rapids, MI Other Benefits: Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement Mary Free Bed Rehabilitation – Inpatient Acute Care RN Opportunities Mary Free Bed Rehabilitation is a nationally recognized...

Apr 23, 2026
SafetyKleen
Sales and Service Rep (Hourly)
SafetyKleen Grand Rapids, MI
Safety-Kleen in Grand Rapids, MI is seeking a Sales and Service Route Driver Trainee (Driver Class B Trainee) . This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized hazardous waste, and sell products/services in a defined route. Safety-Kleen will pay for you to obtain your CDL. Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Recruiting Pay range 22-24 Comprehensive...

Apr 22, 2026
Pf
Dermatology Health and Science Specialist
Pfizer Grand Rapids, MI
Why Patients Need You All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. What You Will Achieve The Dermatology Health & Science Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. In addition, the rep is charged with sales efforts and relationship development with...

Apr 21, 2026
Co
Full time
 
Material Handler $18 - $22 (Grand Rapids, MI)
Codale Grand Rapids, MI
Your next career opportunity As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities. It’s time to take your next step - UP. Your logistical expertise will help add value to our efficiency and productivity. Primary responsibilities will include: Working independently to load, unload, and move materials within or near work site Utilizing RF devices to fill orders and issue materials and supplies per requests Operating material handling equipment such as forklifts, pallet jacks, hand trucks or dollies Packing and shipping customer orders accurately and efficiently Championing effective inventory management practices Adhering to and promoting safety and security policies and...

Apr 20, 2026
GR
Full time
 
Financial Services Coordinator
Grand Rapids Public Schools Grand Rapids, MI
FINANCIAL SERVICES COORDINATOR DEPARTMENT: Financial Services UNIT: Professional Administrative Exempt WAGE: Grade 106 – Compensation is based on the candidate’s years of verified and relevant experience, as determined by Human Resources. DIRECT SUPERVISOR: Chief Financial Officer GRPS MISSION Our mission is to ensure that all scholars are educated, self-directed and productive members of society. JOB SUMMARY The Business Services Financial Coordinator is a member of the Business Services team and works with other team members to provide timely and accurate financial accounting and reporting as well as excellent customer service to a variety of internal and external customers. QUALIFICATIONS Required Education and Experience: Associate degree in business Five (5) years of current accounting experience Preferred: Bachelor’s degree in business administration with an Accounting/Finance Major Knowledge, Skills, and...

Apr 20, 2026
SunSource
Outside Sales Account Manager - Fluid Process Systems and Products
SunSource Grand Rapids, MI
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com In this position, you will develop new business in the Fluid Process industry by assisting customers to find solutions to their needs within a specified territory. You will be supported by our highly knowledgeable customer service team and supportive managers who will assist you in meeting and exceeding your sales goals. We seek an individual with a competitive mindset and entrepreneurial spirit. This position will manage a sales territory targeting Michigan. The ideal home base location for this role is in larger metro areas such as Ann Arbor, Lansing, Grand Rapids, Kalamazoo, Detroit or similar. Experience,...

Apr 20, 2026
SunSource
Outside Sales Account Manager - Industrial Fluid Process Equipment
SunSource Grand Rapids, MI
Fluid Process Equipment, a SunSource company, is a provider of innovative pumps, products and services that can assist with all of your fluid handling requirements. We have been serving our customers needs for over 30 years. www.fpepumps.com In this position you will develop new business through direct sales of fluid process equipment in an existing and established territory within the South-Central Michigan region. Experience, Education and Skills: HS diploma or GED 2 OR 4 year technical, industrial and/or engineering degree is preferred 2+ years industrial sales experience selling fluid process / filtration / fluid handling equipment / rotating equipment Ability to establish, build, and maintain business relationships. Must have clear and concise verbal and written communication skills Computer proficiency is required Must have a valid driver's license and ability to make regular onsite customer visits We Offer: Industry competitive...

Apr 20, 2026
MX
Part time
 
Bartender
MeXo Grand Rapids, MI
Job Summary We are seeking a skilled and enthusiastic Bartender to join our dynamic team at MeXo. The ideal candidate will have a passion for hospitality, agave spirits, and appreciation for our craft beverage and cuisine programs. Most of all, ensuring that guests enjoy a curated experience. As a Bartender, you will be responsible for crafting beverages, providing exceptional service, and maintaining a clean and organized bar area. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standards Elevate guest experience and guide guests through our offerings with friendly, knowledgeable, inspired, and unpretentious poise. Maintain knowledge of spirits (we can train), producers, drink menus, specials, and promotions to effectively recommend items to guests. Ensure compliance with food safety regulations and responsible alcohol service guidelines. Operate the Toast POS system efficiently for order processing and payment transactions....

Apr 19, 2026
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