26 help desk it support jobs found in Harrisburg

Hello This is Sheetal from ABSI urgently looking for IT HELP DESK for HARRISBURG PA LOCATION .If you are available for the same please share your UPDATED RESUME ASAP POSITION : IT HELP DESK SUPPORT LOCATION : HARRISBURG PA ONSITE HOURLY RATE - $ 20 ON W2 JOB DESCRIPTION This team teleworks on every Friday. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful. PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. Next Gen Web Solutions is a small SaaS company serving the higher education market, recently acquired by Nelnet. We build products used by hundreds of institutions - scholarship management, online forms and workflow, FAFSA...

Communications Support Writer/Editor Fully Remote-United States Job Type Part-time Description Overview Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a Writer/Editor to provide Communications support to our federal client. The individual in this role will support client initiatives by developing and delivering clear, science-based communications-including web content, training materials, and policy messaging-while ensuring alignment with infection control guidelines, risk-communication best practices, and plain-language standards. The role will also participate...

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact About the Role: We're looking for an AI Specialist /...

Only direct applicants will be considered. Staffing agencies and recruiter submissions will not be accepted. About 360 Management LLC: At 360 Management LLC, we believe in delivering excellence through innovation, dedication, and people-first values. With a strong commitment to supporting our clients’ missions, we specialize in providing administrative and operational solutions that make a measurable impact. We are a team driven by integrity, collaboration, and accountability. Our work in the healthcare and enrollment services industries reflects our passion for helping people access the resources they need. By joining 360 Management LLC, you become part of a community that values growth, professional development, and supporting employees in achieving their career goals. Our mission is simple: to create opportunities, enhance efficiency, and build trust with every client and employee relationship. If you’re looking to join a fast-growing, mission-driven company where your work...

A-Line Staffing is now hiring Program Support Specialist in Harrisburg, PA 17120. If you are interested in this Program Specialist position, please contact Alexis at awordlaw-conley@alinestaffing.com Program Support Specialist Highlights Pay: $19.00 per hour Monday – Friday, Part time position 20-25 hours per week Benefits available after 90 days of employment 401(k) with company match available after 1 year of service Program Support Specialist Responsibilities Provide administrative and operational support to autism service programs. Respond to inquiries from internal departments, external agencies, and program participants. Coordinate the development and maintenance of information technology tools and tracking systems. Collect and compile data for reports, ensuring accuracy and timely submission. Participate in provider activities, including recruitment and outreach initiatives. Assist with incident management and support fair hearing preparation as...

Company : enGen Job Description : JOB SUMMARY The Pathology Systems Administrator is responsible for the day-to-day administration, support, and lifecycle management of enterprise pathology and laboratory information systems that support diagnostic workflows across the organization. This role partners closely with pathology operations, clinical stakeholders, vendors, and IT infrastructure teams to ensure highly available, secure, and compliant systems that directly enable patient care. The administrator manages pathology applications, interfaces, and supporting infrastructure, ensuring system reliability, regulatory compliance (e.g., CAP, CLIA, HIPAA), and alignment with enterprise IT standards. The role plays a critical part in system upgrades, integrations, migrations, incident resolution, and continuous improvement of pathology technology platforms. ESSENTIAL RESPONSIBILITIES Work with more senior team members, customers, Technical Engineers, Software...

Desktop Support Specialist Req number: R7644 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Senior Desktop Support Specialist, you will provide premier desktop support using Microsoft Entra ID, Intune and Autopilot. You will troubleshoot technical issues as well as mentor other support specialists. Job Description The Senior Desktop Support Specialist is a critical role within our IT department, responsible for...

Job Title: Senior Systems Administrator (Active Directory / Infrastructure) Location: Harrisburg, PA (Hybrid) Type: Contract Schedule: Monday–Friday, 8:00 AM – 5:00 PM Position Overview "Navitas Partners, LLC" is seeking a highly skilled Senior Systems Administrator to support enterprise-level IT infrastructure, including Active Directory, file/print services, and server administration . This role involves working on complex and mission-critical systems, ensuring stability, security, and compliance across the environment. The position will begin fully onsite and transition into a hybrid schedule (2 days onsite per week). Candidates must be available to report onsite on the first day for equipment and onboarding. Key Responsibilities Active Directory & Identity Management Administer and support enterprise Active Directory environments Manage user accounts, security groups, and access provisioning Configure and maintain Group...

Hello This is Sheetal from ABSI urgently looking for IT HELP DESK/SERVICE DESK Support for HARRISBURG PA LOCATION THERE ARE 2 ROLES ONE IS HAVING $ 16 ON W2 ALL INCLUSIVE HOURLY RATE SECOND IS HAVING $ 20 ON W2 ALL INCLUSIVE HOURLY RATE Please let me know for which role you are available Job Opportunity Job Description Engagement Type Contract The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. • Investigates and resolves computer software and hardware problems of users. • Answers questions, applying knowledge of computer software, hardware, systems, and procedures. • Talks with technical and non-technical co-workers to research problem and find solution. • Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. • Create and escalate Remedy trouble...

Job Description Responsibilities As a member of the Database Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. * Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen Technical Skills Strong Oracle Database fundamentals - SQL tuning, indexing, execution plans, statistics, sessions, waits, locking, transactions, PL/SQL knowledge. Strong understanding of Performance Tuning methodologies including SQL Tuning ORDS architecture knowledge - connection pools, standalone/Tomcat deployment, REST calls, session management, request timeouts, logging. REST/API performance basics - HTTP latency, payload size, concurrency, network round trips, JSON processing overhead. APEX skills - Working knowledge of APEX e.g., creating pages, region/report optimization, Interactive...

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

Job Title: Help Desk Analyst (Tier 1) Location: Harrisburg, PA (Onsite) Job Type: Contract Schedule: Monday – Friday (Onsite) | Telework on Fridays Interview Process: In-person interview (approx. 1 hour) Position Overview "Navitas Partners, LLC" is seeking a dedicated Help Desk Analyst to provide Tier 1 technical support in a fast-paced, customer-focused environment. This role is heavily phone-based and requires strong communication skills, reliability, and a passion for delivering excellent customer service. The ideal candidate will have at least 1 year of IT Service Desk or call center experience along with a foundational understanding of IT systems. While technical skills are important, strong interpersonal and customer service abilities are essential for success in this role. Key Responsibilities Provide first-level technical support for hardware, software, and system-related issues via phone Troubleshoot and resolve user issues...

Job Summary The Associate Product Support Specialists (APSS) provide level 1 technical support to Phoenix Contact customers, sales personnel and channel partners. The Associate Product Support Specialist will be responsible for providing technical advice and troubleshooting assistance for all Phoenix Contact products and related systems. The APSS will work with Phoenix Contact customers and channel partners and communicate all support case details to our customers and our sales team. While not supporting customers directly, the APSS will be expected to develop their knowledge of related products and systems. Responsibilities Provide answers to questions through inbound calls, e-mails, and chats from customers, channel partners and sales team Document customer inquiries in CRM system to provide customer and sales team detailed summary of required actions needed to meet customer needs Meet job specific service and training goals, while following work processes as...

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: We are seeking a Treasury Management Support Specialist to join a leading financial services organization undergoing a major digital banking transformation across the United States. This role will provide high-touch, "white glove" support to treasury management clients during a critical Q2 Digital Banking platform conversion, ensuring a seamless transition and strong user adoption....

Position Description & Qualifications Are you a Systems Engineer looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Naples, Italy. CNIC Regional Offices allow for improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position provides comprehensive technical, operational, and project-level support across Service Desk operations, MILCON IT integration, and real property management to ensure the Command's IT infrastructure is effectively planned, implemented, and sustained. The role serves as a key liaison among technical teams, construction and facilities partners, and leadership, delivering expert guidance, documentation, and oversight to maintain secure, scalable, and...

Position Description & Qualifications Position Description & Qualifications Serco is looking for top talent to join our team! We are looking for a Remote GOV CON Closeout Billing Specialist. This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment with strong commitment to achieving financial goals. Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture. The Closeout Billing Specialist will prioritize final voucher packages and expiring/cancelling funds invoices in order to maximize cash flow, meet FAR and DCMA requirements, support and resolve day-to-day issues raised by DCMA, generate customer invoices, provide status reports to senior management, and support special projects as needed. In this role you will: Calculate and prepare final government contract project invoices, including necessary invoicing...

Position Description & Qualifications The Army PPB BOS program is seeking a CM Specialist to deliver cloud-based configuration management, DevSecOps, and release engineering activities to support the enterprise systems. Serco supports the US Army as the prime for PPB BBOS and consists of multiple managed cloud environments and numerous hosted data, applications, and processes that enable Army Planning, Programming and Budgeting (PPB) processes to develop the Army Future Years Defense Program (FYDP). Our team performs administration, maintenance, and improvement of IT systems that collect POM, Budget Estimate Submission (BES) and President's Budget resources data deemed necessary to accomplish the Department's mission. In this role, you will: Support applications and systems operating within AWS GovCloud and Commercial Cloud environments/ Be responsible for developing, maintaining, and enforcing software configuration management tools and processes that...

THE POSITION Are you a talented executive level IT professional that wants to serve the citizens of Pennsylvania, work with a great team, and have more work life balance? An exciting opportunity is open serving as the Chief Product Officer at the PA Public Utility Commission (PUC). DESCRIPTION OF WORK This position serves as the Chief Technology Officer within the PUC and reports to the PUC Chief Information Officer. Primary responsibilities include: Cloud infrastructure and management Maintenance and oversight of on-premises servers and the PUC network Infrastructure and cybersecurity monitoring and support Disaster recovery/COOP planning and testing Production incident response Cybersecurity design, implementation, and incident response Help desk services Management of laptops and desktops Procurement Management of network and cybersecurity teams Work Schedule and Additional Information: Full-time employment Work hours...

Position Description & Qualifications At Serco, we deliver mission-critical services and technology solutions that enable our government customers to operate more effectively, securely, and efficiently. We support complex federal missions across defense, civilian, and intelligence domains by combining deep domain expertise with modern digital, data, and cloud capabilities. Our teams are trusted partners to our customers, committed to technical excellence, innovation, and disciplined execution in highly regulated environments. We are seeking a Data Analytics Manager. This role will be responsible for building, managing, and enabling high-performing data analytics teams that deliver solutions employing data management, operations research, machine learning, statistics, business intelligence, and low-code automation for internal initiatives and government contracts. This position is contingent upon your ability to obtain/maintain a Secret security clearance In this...

Position Description & Qualifications Are you a Project Control Specialist looking for a place where you can make a difference every day? Serco is the place for you! Discover this great opportunity supporting our customers and you will play a critical role in ensuring that successful and secure work is performed for our government installations which is vital to our Mission to protect and serve our Military. As a Project Control Specialist you will be responsible for helping plan, organize, and coordinating activities to support our current contracts, Project Managers and customers. In this role, you will: Provideassistance on projects from inception through completion to comply with the technical requirements of the contract for the customer. Perform clerical and administrative support tasks, such as review, prepare, develop, and modify reports, documentation, forms for multiple projects programs per Serco policies. Support Project Managers in...

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Technology Solution Center Analyst within PNC's TSC SERVICE DESK organization, you will be based in Pittsburgh, PA, Cleveland, OH. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. SHIFT: Thursday - Monday: 9:30 PM - 6:00 AM EST PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Communication Skills Service Desk Experience Chat experience a plus Ticket Experience Phone Experience IT Background Nice to...

Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week). Job Description We are looking for a bilingual customer...