Senior service delivery manager central person jobs in Nashville

Lead Technical Product Owner - Next Best Action (NBA) Platform

Humana Nashville, TN, USA

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

Director, General & Administrative IT

Cengage Group Nashville, TN, USA

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Facility Condition Assessor - Generalist

CBRE Nashville, TN, USA

Facility Condition Assessor - Generalist Job ID 251296 Posted 16-Jan-2026 Service line PJM Segment Role type Full-time Areas of Interest Building Surveying/Consultancy, Construction, Consulting Location(s) Remote - US - Remote - US - United States of America About the role The purpose of this position is to write assessment reports, manage, and lead staff who are responsible for property condition assessment and consulting services with direct accountability for project delivery. The Consultant leads and performs physical property condition assessments (PCA)/ facility condition assessments (FCA) for a variety of clients, including State and Federal agencies, and corporate companies. A Senior Project Manager prepares Property Condition Reports in accordance with the ASTM Standard E2018, The Standard Guide for Property Condition Assessments: Baseline Property Condition Assessment Process, complete with estimated costs to remedy the physical deficiencies...

Full time

Sales Strategy Architect, Business Architecture

Pearson Education Services Nashville, TN, USA

Role Summary The Advanced Expert at this tier independently drives the delivery of sophisticated territory models, segmentation logic, and continuous process improvements that have clear operational impact on sales results. Tasked with integrating disparate data sources, they synthesize insights to inform territory carving and resource deployment recommendations that enable team effectiveness. Contributing to major initiatives within their function, this expert acts as a technical leader—offering pragmatic solutions for sales process challenges, and mentoring peers in methodical problem-solving and data stewardship. Their decision-making focuses on immediate operational improvements and the sustainable application of new frameworks, with risk managed through diligent testing and documentation. Pearson is seeking a Sales Strategy Architect for our Enterprise business to shape how we go to market unlock new paths to growth. This role is part of the centralized Business...

Client Success Manager - Key

FranklinCovey Nashville, TN, USA

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Full time

Manager Technical Delivery-AEM

Lensa Nashville, TN, USA

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Lumen Inc. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The...

Senior Associate, Enterprise & Cross Brand Initiatives

Humana Nashville, TN, USA

Become a part of our caring community and help us put health first Become a part of our caring community and help us put health first Are you energized by connecting dots across brands and business units? As the Senior Associate, Enterprise & Cross Brand Initiatives, you'll support the development and execution of marketing strategies that span Humana's enterprise and brand portfolio. You'll help ensure consistency, cohesion, and strategic alignment across initiatives that impact multiple lines of business and the broader enterprise. Role Responsibilities Support the planning, development, and execution of enterprise-wide marketing initiatives that span multiple brands, business units or enterprise efforts, ensuring cohesive storytelling and brand alignment. Collaborate closely with Brand Strategy, Product Marketing, and Corporate Communications to ensure integration, consistency, and clarity across all enterprise and cross-brand marketing efforts....

Senior Project Manager, New Construction (Dallas, New Orleans, Nashville)

CBRE Nashville, TN, USA

Senior Project Manager, New Construction (Dallas, New Orleans, Nashville) Job ID 255578 Posted 13-Jan-2026 Service line PJM Segment Role type Full-time Areas of Interest Project Management Location(s) Dallas - Texas - United States of America, Nashville - Tennessee - United States of America, New Orleans - Louisiana - United States of America CBRE is seeking a Senior Project Manager to lead construction projects for a major financial client's retail division. These projects are primarily new construction retail banks and are based in and around the Dallas, New Orleans, or Nashville areas. About the role The purpose of this position is to manage and lead a staff responsible for individual, multi-disciplined real estate project solutions for clients, with direct accountability for project delivery. What you'll do Manages all facets of project management (budget, schedule, procurement, quality & risk) for individual real estate projects...

Claims Audit Analyst

WelbeHealth Nashville, TN, USA

At WelbeHealth, we are transforming the reality of senior care by providing an all-inclusive healthcare option (PACE) to the most vulnerable senior population while serving as a care provider and care plan to those individuals we serve. Our Health Plan Services team helps ensure excellent care delivery for our participants, and the Claims Audit Analyst plays a pivotal role in ensuring timely and accurate pre-payment or denial of claims while meeting federal/state regulations, provider agreements terms, and/or company policies and procedures. Essential Job Duties: Review processed claims for accuracy prior to payment while maintaining acceptable levels of claim's aged inventory by verifying various aspects of the system and claim Complete and maintain detailed documentation of audit findings which include decision methodology, system or processing errors, and monetary discrepancies Move claims free of processing errors through for full adjudication and...

Full time

Senior PLG Strategy & Operations Manager

Lensa Nashville, TN, USA

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Confluent. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Remote, California Employment Type FullTime Location Type: Remote Department Product Compensation $193.2K – $227K Offers Equity At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills,...

Full time

Family Technical Support Analyst I

Pearson Education Services Nashville, TN, USA

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Senior Learning Design Professional

Humana Nashville, TN, USA

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. IFG is a subsidiary of Humana The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable...

Technology Consulting - Digital Engineering - Platform Engineer - Senior Manager

EY Nashville, TN, USA

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers,...

Talent Community- Senior Niagara & Distech Engineer

CBRE Nashville, TN, USA

Talent Community- Senior Niagara & Distech Engineer Job ID 255733 Posted 12-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Remote - US - Remote - US - United States of America CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (https://careers.cbre.com/en_US/careers) page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE. Senior Niagara & Distech Engineer - Talent Community - Remote PLEASE NOTE: *This is a travel heavy role that...

Full time

NPI Engineering Project Manager

Maxonic, Inc. Nashville, TN, USA

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a NPI Engineering Project Manager Job Description: Job Title: NPI Engineering Project Manager Job Type: Fulltime Job Location: Nashville, TN Work Schedule: Onsite 5 days a week The New Product Introduction (NPI) Engineering Project Manager coordinates cross-functional efforts to execute NPI projects and ensure successful product launches. This position works closely with headquarters Program Management, Global Alignment Team (GAT) PMs, local engineering teams, Manufacturing Program Managers (MPMs), and customers to manage project schedules, allocate resources, mitigate risks, and deliver on time. This position is part of the Engineering Services team, which works across departments to support the engineering and operation teams with technical expertise in electronics, operational software, and systems integration. Responsibilities...

Full time

Technology Consulting - Digital Engineering - Platform Engineer - Senior

EY Nashville, TN, USA

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...