Illinois State University
Normal, IL, USA
Division Name: Finance and Planning Department: Client Services Job Summary The primary role of the College of Engineering IT Technician is to provide technology support and consultation directly to the College of Engineering (CEG). The scope of support responsibilities includes configuration, setup, administration, networking, preventative maintenance, security, troubleshooting, purchasing, inventorying, and repair of endpoint technologies utilized by College of Engineering faculty and staff, including but not limited to desktop and laptop computers, tablets, classroom and conference room devices, smartphones, printers, e-mail and calendaring, and line-of-business applications. The CEG IT Technician is part of the Endpoint Support team within the Office of Technology Solutions, and fulfills a specialty technical role to provide holistic, proactive technology support to the College of Engineering, focusing on identifying...

