2 customer service representative jobs found in West Des Moines, IA

Job Title: Customer Experience Representative - ICS Department: Customer Service & Contact Center Operations Country: United States of America State/Province: Iowa City: West Des Moines Full/Part Time: Full time Job Summary: Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver an exceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential. Job Description: Key Responsibilities: Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth Monitor and support on-time delivery, damage-free services, and accurate billing Proactively communicate with and respond to internal and external customers who request information...

Are you a people-first communicator who thrives in a fast-paced environment? We’re hiring Customer Service Representatives to support dental insurance members and providers remotely — helping them navigate benefits, resolve inquiries, and access the care they need. You’ll handle interactions via phone, email, web portal, and chat as part of a team that values accountability, accuracy, and genuine customer care. This is a 3-month contract with performance-based extension potential. Must be a current Iowa resident. You’ll need: • High school diploma or equivalent • 2+ years of customer service experience (Any type of customer service is accepted) • Ability to navigate multiple applications simultaneously Pay rate is $18/ hour. Various shifts available: Monday–Friday, between the hours of 6:00 AM – 7:00 PM CST. If this sounds like the right fit, we’d love to connect! salary: $18 - $18.5 per hour shift: First work hours: 8:30 AM - 7 PM education: High School Responsibilities What...