Aston Carter
Columbus, IN
Account Manager Overview The Account Manager supports dealer and customer relationships by ensuring accurate invoicing, clear communication, and smooth coordination across internal teams. This role manages day to day account activity in SAP, responds to client requests, and helps maintain compliance with contracted agreements. Key Responsibilities Manage customer invoicing from start to finish, ensuring accuracy and timely processing. Monitor work orders in SAP and support billing workflows by loading and updating order information. Serve as a primary point of contact for dealers, responding promptly to questions about rentals, invoices, quotes, and IVR system issues. Maintain consistent communication with dealers through professional, timely email correspondence. Partner with the Fleet Services team to resolve processing issues and support a seamless customer experience. Generate daily and monthly reports using SAP and Excel to keep...

