96 customer service specialist jobs found

Join one of Des Moines largest life insurance firms! Come have the opportunity to support an organization known for it's outstanding culture, business presence, and growth! We are looking for individuals excited to join an organization like this and grow professionaly and contribute to the company's long term goals! If this sounds like a company and opportunity you are interested in exploring, please apply within! salary: $20 - $23 per hour shift: First work hours: 8 AM - 4 PM education: Bachelors Responsibilities Assisting customers “post-issue” (annuitants with an established policy), performing address changes, claims questions, change in funding decisions, assisting with tax inquiries and any other related tasks servicing an annuity. This work will also include taking calls from our sister company, American National. Candidates will be trained on both company’s products. Call volume is roughly 50+ calls a day. Qualifications:  Customer service skills, quick...

Logistics Specialist Story City, IA (http://maps.google.com/maps?q=103+W+Broad+St+Story+City+IA+USA+50248) Description At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future. LOCATION:This position will work out of Story City or Des Moines location. SHIFT:Days Monday-Friday SUMMARY:Manage all shipments through use of a Transportation...

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Operate company vehicles to deliver parts and products to customers in a safe and efficient manner. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating. Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times. Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip. Communicate any problems or special needs from...

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: At FNBO, we believe that a bank should be a force for good in the world. And to us, that means doing right by our customers, our employees and our communities day in and day out. As a Fraud and Non-Fraud Investigations Senior Specialist, you can do just that by helping FNBO customers protect themselves against fraud as well as assisting with billing disputes. We are looking for someone who will share our excitement about the opportunity to investigate, analyze and immerse yourself in the world of credit card investigations. Our mission is to support our customers who have been victims of fraud as well as those who have had billing disputes on purchases they have made. In the Fraud and Non-Fraud Investigations Department, we wouldn't call our jobs easy, but we...

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. Working at Aerotek and why you will love it... At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within. As a Field Operations Associate you will... Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments....

Kinetic, a business unit of Uniti (http://www.uniti.com/) (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ About the Role: The Kinetic Consumer Retention Specialist is a work from home position that handles interactions with Kinetic customers that are entertaining the thought of disconnecting their services. The role is primarily responsible for saving, both reactively and proactively, every customer from disconnecting their service. This is achieved by offering special retention offers, troubleshooting repair issues, which includes inputting repair tickets, offering faster internet speeds, and other add on services that may help retain the customer. A key goal with every interaction in this position is...

Posting ID 159288 Department Obstetrics & Gynecology/Carver College of Medicine Jobcode Clinic Services Specialist Working Title Clinic Services Specialist Details The University of Iowa Department of Obstetrics and Gynecology is looking for a temporary 100% Clinic Services Specialist at our Davenport Clinic. Under the general supervision of the Clinic Services Manager, a Clinic Services Specialist schedules patient appointments in the Obstetrics and Gynecology clinic. This is an hourly, non-benefited position lasting through January. It will start part time and go to full time in October. Position Responsibilities: Greeting patients and visitors as they arrive Encountering patients for appointments using the Epic Cadence model system Gathering insurance information Scheduling appointments in the Epic Cadence model system Answer incoming phone calls, triage as necessary. Make outgoing phone calls. Requirements:...

Overview: We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Staffing Specialist. This individual will support the Territory Manager by assisting with daily operations, including helping recruit new applicants, assisting applicants through the employment process, matching applicants with rewarding work, ensuring our customers’ open positions are filled, setting appointments, meeting with new and existing customers, generating sales and more. If you are ready to join a team where you can make a real impact, develop creative solutions, and build your skills in diverse areas, this is the position for you. Read on to learn more! Location: Des Moines, IA Responsibilities: Provide exceptional customer service and maintain strong relationships with customers and associates Navigate multiple operating systems, including our Applicant Tracking System (ATS) and staffing app – JobStack...

At UniFirst , we Always Deliver—for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you’ll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you’ll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety. What Your Role Entails: Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service. Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet...

Position Overview Job purpose The Associate Clinical Specialist independently provides customer support of Fujifilm's ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer's staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers' Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone...

Broadband Specialist I Job Posting Location Des Moines, IA Working Hours Training first 3 months: Monday through Friday 8am to 5pm Once training is complete, there are two s Apply Now (https://phe.tbe.taleo.net/phe01/ats/careers/v2/applyRequisition?org=MEDIACOMCC&cws=46&rid=19861) Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet...

Summary This position is located in the Occupational Safety and Health Service at the VA Central Iowa Healthcare System - Des Moines VA Medical Center, Des Moines, IA. The incumbent serves as a participant in the Technical Career Fields Program under the direction of a qualified preceptor. The Technical Career Field (TCF) is a national workforce development program within VHA that was designed to replenish technical staff in critically identified positions. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties The TCF career fields represent those technical fields where VA-specific knowledge and experience is desirable for success in the field. Individuals selected follow a formal training plan for two years during which they are trained, coached, and supervised by a preceptor. As part of the VA's succession planning, the Technical Career Field (TCF) training...

Driver & Identification Service Center Specialist - Coralville Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5354636) Apply ? Driver & Identification Service Center Specialist - Coralville Salary $41,100.80 - $60,174.40 Annually Location Coralville - 52241 - Johnson County, IA Job Type Full-time Job Number 26-03198 Agency 645 Iowa Department of Transportation Opening Date 05/26/2026 Closing Date 6/7/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Jessica Green - Jessica.Green@iowadot.us Description Benefits Questions Job Description At the Iowa Department of Transportation, the focus of aDriver & Identification Service CenterSpecialistis always the customer! This position is critical to ensure that Iowans get or stay mobile by helping customers obtain required identification documents. We're looking for someone who can provide exceptional service in a fast-paced, high-volume...

The University of Iowa Department of Obstetrics and Gynecology is seeking a Clinic Services Specialist at our North Dodge Reproductive Endocrinology and Infertility Clinic. Under general supervision, this position is responsible for scheduling patient appointments and visits in multiple outpatient clinics using the EPIC system. The Clinic Services Specialist will perform scheduling, reception functions and telephone coverage in the Department of Obstetrics and Gynecology including obtaining and/or completing documentation and providing factual information requiring knowledge of both the assigned and related work areas. Included in general functions are co-pay collection, incoming fax management, appointment scheduling face to face, use of the work queue, and coordination with multiple departments. The Department of Obstetrics and Gynecology provides consultation, comprehensive treatment planning and a broad range of services for...

As an Associate Claims Tech, you will provide basic functional and operational support for the claims department including maintaining claim records through data entry and validation. You’ll support the daily operations of the Claims Department by maintaining accurate records, preparing documents, and responding to information requests. You'll review reports for errors, make corrections, and assist with claim processing. In this role, you'll work closely with customers, vendors, attorneys, and internal teams to help resolve issues and ensure a smooth claims experience. Please note: this role is NOT available for remote work and will be staffed out of our Davenport, IA office following a hybrid work schedule. What You'll Do Provide support in maintaining claim files, including updating claim coding, financial, and other data elements, preparing a variety of claims forms and materials, and ordering police reports. Review and audit reports associated with claim...

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Operate company vehicles to deliver parts and products to customers in a safe and efficient manner. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating. Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times. Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip. Communicate any problems or special needs from...

The University of Iowa Health Care department of Radiology is seeking an Administrative Services Specialist to oversee the administrative operations. This position will work under the direction of the Clinical Department Administrator and Department Chair. Ensures the department is in compliance with institutional policies and procedures. Possess extensive knowledge of Radiology. Contribute to the success of the department by providing administrative services through the coordination and support of operations and lead the organization by planning, directing, and evaluating operations. This position requires a high level of discretion, confidentially, attention to detail and accuracy, and independent judgement, is able to collaborate and problem solve with all staff and faculty with a high level of respect, integrity and ethics. Operational Support and Management Coordinate and manage work processes/ administrative procedures and policies to increase efficient and effective...

Broadband Specialist I Job Posting Location Mason City, IA Working Hours Monday-Friday 8am-5pm or Tuesday-Saturday 10am - 7pm ; Overtime and On-Call as needed Apply Now (https://phe.tbe.taleo.net/phe01/ats/careers/v2/applyRequisition?org=MEDIACOMCC&cws=46&rid=19834) Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the...

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure,...

Responsible for building and maintaining relationships with PBE customers to ensure consistent and profitable sales growth. Responsible for color formula lookup and mixing of custom OEM colors. Provide technical assistance and use PBE sales tools to provide customers, both retail and professional, with the highest level of service. Work with Store Manager to set and accomplish PBE sales goals. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Works with PBE customers, both retail & professional, to develop strong relationships. Offer color matching expertise and paint product selection advice Identify OEM paint codes, enter formulas on the formula retrieval computer and mix and tint paint according to paint manufacturer specifications Utilize color matching tools (ColorNet, Paint Manager, variant decks, spectrophotometers, etc…) Maintain the mixing room, scale(s), mixing machine(s) and paint counter, providing a clean and safe environment....

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure,...

Summary This position is located within the Director's Office at the Veterans Affairs (VA) Central Iowa Health Care System in Des Moines, Iowa. You will serve as spokesperson for the Medical Center, and as such is the point of contact for local and national media; is the liaison for veterans' service organizations, congressional staffs, community groups, professional organizations, etc. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties ** *THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties can include but are not limited to the following: Conducts the public affairs program for tile Medical Center with responsibility for developing and providing staff direction involving all public information, internal communications, Veterans Service Officer (VSO) liaison, and...

NOTE: Send your resume to recruiting@coventek.com Work Schedule: Remote Work Location: Des Moines, IA Short Description: The Iowa Department of Management (DOM) is seeking a skilled FileCloud Administrator with expertise in AWS and AWS VDI. Complete Description: This role serves as the primary administrator for the DIAL AWS GovCloud environment, overseeing essential platforms such as AMANDA, FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI). In addition to managing these cloud-based systems, the position is responsible for FileCloud administration, delivering comprehensive technical support to all FileCloud users. By maintaining these critical environments, they help ensure reliable operations and seamless user experiences across the organization. The Iowa Department of Management (DOM) is seeking a skilled Infrastructure Technical Specialist (ITS) with expertise with AWS, AWS VDI and FileCloud. This role is responsible for...

Job Title: Intake Specialist & Voting Rights Coordinator Location: 606 Walnut St, Ste 2220 Des Moines IA 50309 Job Type: Full Time; Non-Exempt, Job Location : Disability Rights Iowa Office, full-time in-office position Opening Date: May 15, 2026 Closing Date: For earliest consideration apply by May 29,2026 Start Date: June 2026 Supervision: Managing Attorney for Investigations & Intake and Executive Director Agency Description: Disability Rights Iowa (DRI) is a well-established, innovative, legally based non-profit organization dedicated to advancing the rights of Iowans with disabilities. DRI is the federally mandated Protection and Advocacy agency (P&A) for individuals with disabilities in Iowa. DRI works to achieve equality and justice for people with disabilities through quality representation, advocacy, investigations of abuse and neglect, peer/self-advocacy services, community partnerships, regulatory advocacy work, education, and...