46 help desk it support jobs found in Mechanicsburg, PA

Penn State Health - Holy Spirit Medical Center Location: US:PA: Camp Hill Work Type: Full Time FTE: 1.00 Shift: Day Hours: 7:00a - 3:00p Recruiter Contact: Emilee Barwin at ebarwin@pennstatehealth.psu.edu (MAILTO://ebarwin@pennstatehealth.psu.edu) SUMMARY OF POSITION: A Registered Nurse Navigator role aims to help facilitate the patient journey to ensure proper navigation throughout the health care system upon discharge disposition. The RN Navigator also aims at supporting staff to assist in the coordination of care while the patient is transitioning through the healthcare continuum throughout the outpatient healthcare setting. The RN Navigator will serve as the clinical resource to scheduling coordinators and assist in identifying appropriate service or provider for referrals. The RN Navigator will recommend alternative locations of care when appropriate and identify the discharge needs and services. MINIMUM QUALIFICATION(S): Currently...

Job Description We are seeking a skilled and service-oriented AV & IT Support Specialist to help manage and support approximately 115+ video conference rooms across the state. While many rooms are located in the Harrisburg Capital area, others will be supported remotely in collaboration with our field staff. This role combines audio-visual expertise with basic IT support, ensuring seamless operation of conferencing systems and end-user technology. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status,...

Company Summary : At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school...

Technical Support Analyst Req number: R6911 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary The selected candidate will develop and maintain complex IBM Cognos reports and Oracle PL/SQL queries, support a Loan Application and its interfaces, consult with business users, and must have banking or loan application experience. Job Description We are looking for a Technical Support Analyst for a full-time, fully...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Job Description As a member of the Support organization for Oracle Analytics (OAS, OAC, BDS, AIDP, DFS, DIS, Data Catalog), your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. PLEASE NOTE THE FOLLOWING BEFORE APPLYING: US Citizenship AND shift coverage required (on rotation - some weekends, holidays and weeknights are required). Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven...

Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work, and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet customers' needs, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to...

Only direct applicants will be considered. Staffing agencies and recruiter submissions will not be accepted. About 360 Management LLC: At 360 Management LLC, we believe in delivering excellence through innovation, dedication, and people-first values. With a strong commitment to supporting our clients' missions, we specialize in providing administrative and operational solutions that make a measurable impact. We are a team driven by integrity, collaboration, and accountability. Our work in the healthcare and enrollment services industries reflects our passion for helping people access the resources they need. By joining 360 Management LLC, you become part of a community that values growth, professional development, and supporting employees in achieving their career goals. Our mission is simple: to create opportunities, enhance efficiency, and build trust with every client and employee relationship. If you're looking to join a fast-growing, mission-driven company where your work...

Business Development Representative (BDR) Location: Remote or On-Site Compensation: Base + Commission (calls, meetings, qualified funnel) At Dynapar, we help engineers and OEMs keep critical equipment moving. We're looking for a driven, curious, and energetic Business Development Representative to generate new opportunities, build early-stage relationships, and strengthen our sales funnel. This is a non-field, office-based role focused on outbound engagement and supporting our sales team with qualified meetings and pipeline. What You'll Do Execute high-volume outbound outreach -calls, emails, and social-to generate Sales-Accepted Leads (SALs) and Sales-Qualified Leads (SQLs). Use ZoomInfo and research tools to identify target accounts and the right engineering, operations, or purchasing personas. Quickly understand customer applications and position Dynapar solutions with clarity and confidence. Conduct qualification calls, secure...

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Company : Highmark Inc. Job Description : JOB SUMMARY This job is responsible for the overall administration and oversight of sales support activities for the sales office. The individual could perform one or more of the following types of tasks in support of the sales process: new and renewal processing, product implementation, re-enrollment activities, vendor interaction, group set-up or cancellation, running reports, preparing meeting materials, developing proposals and benefit grids, research, problem resolution, and other administrative and account relationship activities. ESSENTIAL RESPONSIBILITIES Effective management of work flow: Ensuring efficient assignment and completion of work product deliverables, including educating external customers on simplified submission processes; identifying and implementing process improvements; prioritizing volume to ensure deadlines are met; preparing and/or reviewing proposals for accuracy and reasonableness...

Job Title: IT Support Specialist – Workstations & Macs Location: Harrisburg, PA (Capitol Area) Employment Type: Contract Work Hours: 8:00 AM – 4:00 PM, half-hour working lunch Job Overview: "Navitas Partners, LLC" is seeking IT Support Specialist for an exciting job in Harrisburg, PA. Key Responsibilities: Monitor incident queues, take ownership, and assist end users as needed Maintain and update support tickets with detailed documentation Provide documentation for issue resolutions to other teams Monitor and report PC issues; escalate as needed Collaborate with other teams, including SCCM, Active Directory, Security, and IT Service Desk Deploy and support PCs, laptops, and Macs in a large enterprise environment Maintain PC images, manage profiles and certificates, and troubleshoot GPOs and network name resolution Repair PCs and peripherals as needed Required Skills & Experience: 3+ years...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Job Title: Help Desk Analyst Location: Harrisburg, PA Position Type: Contract (6 Months) Work Arrangement: Hybrid (5 days onsite / 5 days remote) Pay Rate: $20 per hour Position Overview "Navitas Partners, LLC" is seeking a reliable and customer-focused Help Desk Analyst to support end users in a call center environment. This role involves providing first-level technical assistance, resolving common application and login issues, and escalating complex problems to Tier 2 support when necessary. The position follows a hybrid schedule after completion of initial training. Work Schedule Shift Options: 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM Training will be conducted onsite. Once fully trained, the candidate will transition into the hybrid work schedule. Key Responsibilities Provide first-level technical support via phone and email in a call center environment. Assist users with login issues, password resets,...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ASM Research, An Accenture Federal Services Company. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service...

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Overview: Direct Support Professional (DSP) Current Open Schedules: Full-time 30+ - Monday- Friday 8:30 am- 3:00 pm Location: Carlisle Pay: $16.50 per hour, up to $17.25 per hour with NADSP DSP certification(s) What We’re Looking For: Entry level, training provided A valid driver’s license and 6 months driving experience 18 years of age Access to a vehicle with valid insurance, registration, and inspection Ability to communicate, read, write, and understand the English language Preferred: Previous Personal Care Aide, Caregiver, Direct Support Professional (DSP), or Direct Care Worker experience Preferred: Knowledge of individuals with intellectual and developmental disabilities and/or autism As a DSP (Direct Support Professional) in Community Participation Supports, you’ll help adults with intellectual and developmental disabilities build independence, confidence, and meaningful connections. You’ll support individuals as they...

Overview: Direct Support Professional (DSP) Status: Full-time, 30+ hours per week Schedule: Monday- Friday 8:30 am- 3:00 pm Location: Carlisle Pay: $16.50 per hour, up to $17.25 per hour with NADSP DSP certification(s) What We’re Looking For: Entry level, training provided A valid driver’s license and 6 months driving experience 18 years of age Access to a vehicle with valid insurance, registration, and inspection Ability to communicate, read, write, and understand the English language Preferred: Previous Personal Care Aide, Caregiver, Direct Support Professional (DSP), or Direct Care Worker experience Preferred: Knowledge of individuals with intellectual and developmental disabilities and/or autism As a DSP (Direct Support Professional) in Community Participation Supports, you’ll help adults with intellectual and developmental disabilities build independence, confidence, and meaningful connections. You’ll support individuals...

Penn State Health - Penn State Health Corporation Location: US:PA: Hershey Work Type: Full Time FTE: 1.00 Shift: Day Hours: 8 Recruiter Contact: Garrett C. Kieffer at gkieffer@pennstatehealth.psu.edu (MAILTO://gkieffer@pennstatehealth.psu.edu) SUMMARY OF POSITION: Under general supervision the Senior Financial Liaison serves as the principal finance person of the assigned department(s) and business unit(s), providing direct and proactive support with budget development, performance analyses, and operation and strategic financial analyses. The Senior Financial Liaison ultimately reports to PSH Finance leadership, but has accountabilities to the operational leaders of the assigned department(s) and business unit(s) (inclusive of, but not limited to department chairs, vice presidents of operations, or operations directors). It is general practice that the senior financial liaison has assignments that are more complex and/or higher volume, serving...

Location: Elizabethtown, PA 17022 Date Posted: 12/30/2025 Category: Direct Care Services Education: High School Diploma/GED Come create a colorful difference with Kaleidoscope Family Solutions (KFS)! Kaleidoscope Family Solutions, Inc. provides community and home-based services to persons with autism and intellectual disabilities. Our team partners with family members and existing providers to create individualized goals allowing the team to help improve Individuals' life experiences. The individuals we support are in need of dedicated, caring, and reliable Direct Support Professionals eager to make a difference in their lives! DESCRIPTION OF CONTRACT OPPORTUNITY Assist Individuals as they develop and maintain skills to improve their daily-living and social skills Engage in activities with Individuals to live more independently within the community and/or be more productive and participatory in community life Maintain annual 24 hour training...