43 call center supervisor jobs found

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. As the Supervisor, Customer Experience , you will lead a high-performing remote team, ensuring exceptional service delivery and operational excellence. You will act as a key liaison between frontline associates and leadership, driving performance, resolving escalations, and supporting continuous improvement. This role is critical to maintaining service quality, achieving SLA targets, and delivering a consistent, positive customer experience. Key Responsibilities Lead, coach, and develop a team of 30–45 remote associates to meet and exceed performance goals Monitor, manage, and...

The department of Spiritual Services at University of Iowa Health Care has an opening for a full-time COPE Team Clinical Chaplain. The COPE Team allows nurses, physicians, residents, unit staff, and other care providers to seek help and support after emotionally challenging experiences at work. The COPE Team offers individual and group support, as well as training for staff members that want to be a source of comfort and support for their colleagues. Clinical Chaplains also serve as an integral part of interdisciplinary team serving patients and families cared for within UI Health Care and to advocate for and with patients and families and staff according to values consistent with patients' belief systems. In order to be considered for an interview, applicants must upload a current resume and a cover letter that clearly addresses how they meet the listed required and desired qualifications of this position. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: The COPE Team...

Posting ID 159241 Department Ophthalmology & Visual Science/UIHC Jobcode Ophthalmic Technician Working Title PRN Ophthalmic Technician - University Campus Details University of Iowa Health Care - Department of Ophthalmology is seeking temporary Ophthalmic Technicians (GC84; 09) to perform an extensive number of routine and advanced technical procedures, as delegated by the physician, to collect medical data and assist in patient care. Responsible for day-to-day operations and interaction with patients to obtain medical histories and precise measurement and documentation of: Visual acuity Manual lensometry Confrontational visual fields Stereopsis Motility Pupillary function Color plates Applanation tonometry Humphrey visual field Topography Pachymetry Tear Testing OCT IOL master LenStar Responsibilities may also include scribing for physicians, and assisting physicians with clinical procedures....

Position Overview Territory Manager - New Orleans, LA - Remote As a member of our sales team, you will sell portable ultrasound systems in a consultative, professional and high velocity sales environment. This includes creating primary market demand for FUJIFILM Sonosite products by networking, cold calling, and educating users in hospitals and the physician office market on the value of FUJIFILM Sonosite's hand-carried compact ultrasound systems and tools. This position requires previous medical equipment sales experience. To best serve the territory, prefer candidates currently located in the New Orleans, LA areas. Company Overview At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives-from premature babies in NICUs to trauma patients in emergency rooms. We're looking for purpose-driven team members ready to build technology that...

SUMMARY The Critical Operations Technician I is responsible for the installation, repair, and maintenance of IT, electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This role monitors operations and conducts a routine and ongoing assessment of the building systems, operations, and performance. This role performs tests, rounds and analyzes data to ensure the proper functioning of departmental equipment. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone, performing customer equipment installs, managing tickets within the ticketing system, communicating and escalating alerts and customer requests to systems engineers for resolution, and completing tasks pertaining to computer hardware, software or operation systems. This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid...

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties The Inpatient Mental Health...

University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) in an entry-level customer service position in the healthcare industry. The Patient Access Management (PAM) Division RCRs for the Medical Center on the University Campus (MCU) Emergency Department (ED) team will provide exceptional customer service to our external customers: patients, insurance contacts, etc. and internal customers. You will support UI Health Care's "Service Excellence" standards to all our customer groups, utilize tools and processes to make independent decisions and will maintain integrity and treat internal and external customers respectfully. The RCR will work in a high-volume phone and web-based application environment and be part of an incoming and outbound call environment. You must have a demonstrated ability to prioritize, multi-task & quickly change focus in a fast-paced team...

Part-Time Talented and Gifted Teacher / Technology JobID: 1557 Position Type: Elementary School Teaching/ Elementary Classroom Teacher Date Posted: 5/26/2026 Location: Norway Intermediate Center Date Available: 08/01/2026 Closing Date: Until Filled Benton Community is seeking a certified, passionate, relationship driven, motivated, and student-first educator to serve elementary students. We are currently seeking candidates for the following positions: Part-TimeTalented & Gifted Teacher at Norway Intermediate Questions may be directed to: Phil Eastman, Norway Intermediate Principal -peastman@benton.k12.ia.us Position Purpose Under the general supervision of the School Principal, to facilitate student success and growth in academic and interpersonal skills through implementing district approved curriculum; documenting teaching and student progress/activities/outcomes; addressing specific...

At ACT Your Work Makes a Difference Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for fairness in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better -- we’ve never been more sure of our purpose. ACT team members are part of an organization dedicated to an important mission: Helping people achieve education and workplace success. Advancing the mission internally, by helping team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive environment in which every team member has an equal opportunity to grow. We want our team members to have the well-being and confidence they need to do...

An opportunity for growth and leadership at Des Moines Orthopaedic Surgeons, P.C.! This is a full-time, Monday - Friday position, is on-site at our West Des Moines office. As the Triage & Patient Experience Supervisor, you will listen and respond to patient concerns, assist with onboarding new providers explaining the role of the triage team, and support the Triage team by maintaining procedures, and providing back-up to the team. You will work onsite in office at our West Des Moines office. Here’s What You Can Expect Listening and responding to patient concerns received from direct calls, live transfers and patient surveys. You will act as a provider liaison to advocate for patients when needed. Plan and maintain policies and procedures of the Triage Team. Communicating and administrating scheduling processes, coordinating department activities to develop and implement goals and objectives. An on-site point of contact for Physicians and team members. Assist...

Correctional Officer Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5353164) Apply ? Correctional Officer Salary $49,920.00 - $69,326.40 Annually Location Anamosa - 52205 - Jones County, IA Job Type Full-time Job Number 26-03174 Agency 243 Corrections - Anamosa State Penitentiary Opening Date 05/22/2026 Closing Date 7/8/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Nicolen.Taylor@iowa.gov Description Benefits Questions Job Description A Position in the Iowa Department of Correction is more than a job. It's a calling. Corrections employees transform lives, equipping Iowans in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. Join us at the Anamosa State Penitentiary as a Correctional Officer! This position Patrols facilities and makes security checks; inspects all areas of the institution (e.g., perimeter towers,...

Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. ESSENTIAL RESPONSIBILITIES Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner. Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution. Meet all production, quality, and adherence standards. Attends all required training classes. Elevate issues to next level of supervision, as appropriate. Maintain accurate records, including timekeeping records. Other duties as assigned...

Life Connections Peer Recovery Services will be looking to fill a part time position and are seeking individuals who might be interested in applying this may be done by sending their resumes by email to: todd@lifeconnectionsrecovery.org or by faxing to 563-659-6627 to attn.: Todd Noack Peer Support Respite Workers are responsible for assisting in the delivery of services and supports to Life Connections Peer Recovery Services (Rhonda’s House) recipients. Guest are individuals from all over Iowa. Peers are integral in supporting people during personal crisis, helping individuals learn how to view crises differently and how to use wellness tools to help decrease the intensity of or prevent future crises. The primary role of Respite Workers is to create an atmosphere free of extreme emotional distress. A non-judgmental, supportive, friendly and engaging attitude is essential. Rhonda’s House is designed to promote self-determination and hope. Peer delivered services and supports...

Position Title: Assistant Director of Athletics Academic Services Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor’s degree and 5 years of related experience Job Description: Are you looking for a role where your leadership and creativity directly elevate student‑athlete academic success? Iowa State University Athletics is seeking an Assistant Director of Athletics Academic Services to help shape the academic journey of Cyclone student‑athletes. In this pivotal position, you’ll serve on leadership team, supervise a small team of academic coordinators, lead football academics and collaborate with campus partners to support student success. What You’ll Do Serve on academic leadership team providing recommendations, planning, and problem solving. Oversee academic support services provided to football student-athletes and provide strategic leadership for program. Supervise, assist with searches, performance manage,...

Position Title: Data Verification Specialist Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor’s degree and 3 years of related experience Job Description: Iowa’s Integrated Data System for Decision-Making (I2D2) seeks an exceptionally detail-oriented Data Verification Specialist (Data Analyst II) to join our team. Reporting to the Data and Analytics Manager, this role serves as a senior individual contributor with primary responsibility for executing the technical components of our data lifecycle within a secure, offline environment. In this position, you will lead efforts to manually review, restructure, clean, standardize, and document complex datasets across multiple platforms. In addition to data maintenance, you will transform and compute variables and perform final data preparation to ensure high-quality data assets ready for downstream analytical use. This is a technical Human-centric data management role...

Responsible for building and maintaining relationships with PBE customers to ensure consistent and profitable sales growth. Responsible for color formula lookup and mixing of custom OEM colors. Provide technical assistance and use PBE sales tools to provide customers, both retail and professional, with the highest level of service. Work with Store Manager to set and accomplish PBE sales goals. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Works with PBE customers, both retail & professional, to develop strong relationships. Offer color matching expertise and paint product selection advice Identify OEM paint codes, enter formulas on the formula retrieval computer and mix and tint paint according to paint manufacturer specifications Utilize color matching tools (ColorNet, Paint Manager, variant decks, spectrophotometers, etc…) Maintain the mixing room, scale(s), mixing machine(s) and paint counter, providing a clean and safe environment....

JOB DESCRIPTION The Associate General Counsel will be responsible for providing comprehensive legal support to the applicable business unit(s) or world area(s) with a broad knowledge and understanding of laws and regulations in assigned legal areas; may be responsible for the management and supervision of other Lawyer and Non-Lawyer Professionals of the Emerson Law Department. The successful candidate will be a key member of the Senior Associate General Counsel, Americas. This position can be based at any Emerson US corporate offices. This position offers a 4/1 Hybrid schedule (4 days in the office/1 day working from home). In This Role, Your Responsibilities Will Be: Provides senior level advice to the relevant business unit(s) on a broad spectrum of legal issues while exercising independent judgment, including: Acting as liaison between business management and other practice groups within the Emerson Legal Function as...

Good Neighbor Emergency Assistance is looking for a Half Time Program Assistant. The Program Assistant will assist with GNEAs Rent and Utility Assistance Programs, and shall perform other administrative tasks including, but not limited to, moving confidential data between databases, answering phones and scheduling client appointments for the upcoming week, and helping us maintain our social media and website presence. We seek a confident, motivated, and caring individual who is interested in working to help GNEA address emergency need in Ames and Story County. GNEA Program Assistant Job Description Definition and Position Purpose Under general supervision of the Director of Good Neighbor Emergency Assistance, Inc., the Program Assistant: Assists GNEA Navigator in administering the GNEA Emergency Rent and Utility Program. Assists the GNEA Navigator in helping Story County residents locate and apply to relevant funding sources for basic needs. Examples include, but are...

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Make more than a Living, Make a Difference Our Full-Time Benefits: Low-Cost Medical, Dental and Vision Insurance 19 days of Paid Time Off the first year 11 paid holidays Retirement savings plan with employer match up to 5% Flexible spending accounts Paid short-term and voluntary long-term disability Group Term Life and AD&D Insurance Voluntary term life insurance Public Service Loan Forgiveness (PSLF) Eligible Employer PTO Exchange Part Time/On Call Benefits: Retirement savings plan with employer match up to 5% AD&D Insurance Average Annual Salary Full-Time: $80,000 to $92,000 Part-time and 1099 hire available. Part-Time Hourly Rate: $52.50 - $62.50...

Position Title: Postdoc Research Associate in Chemistry Appointment Type: Post Doc/Trainee Job Description: Summary of Duties and Responsibilities: The postdoctoral researcher will perform independent research on the design and synthesis of macrocycles and the development of skeletal editing reactions under the supervision of Assistant Professor Junqi Li in the Department of Chemistry at Iowa State University. A primary goal of this research project is to support the postdoctoral researcher's growth as an independent researcher and will ideally produce at least one peer-reviewed publication. The postdoctoral researcher will be expected to train and mentor junior graduate and undergraduate students in the Li lab. The postdoctoral researcher will also be expected to lead the research group in maintaining a safe and conducive work environment for all researchers in the laboratory. Required Minimum Qualifications: Ph.D. in Chemistry Proficiency in...

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Job Summary Kickstart your career in operations as a Facilities Operations Coordinator II an exciting entry-level role where you'll play a key part in keeping day-to-day facility operations running smoothly. In this position, you'll gain hands-on experience supporting capital projects through financial and administrative coordination, including tracking expenditures, contributing to...

Summary This position is located with the Department of Agriculture, Agricultural Research Service, Midwest Area, National Animal Disease Center in Ames, IA. You will provide service in veterinary care and research support consistent with animal welfare and overall animal use programs. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Applications will be accepted from any U.S. citizen. Direct Hire Authority will be used to fill this position. Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy. Duties Provides primary veterinary care during a daily work schedule and on-call basis outside of operating hours on a...

Auditor Construction Technician - Davenport RCE Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5338785) Apply ? Auditor Construction Technician - Davenport RCE Salary $49,400.00 - $72,612.80 Annually Location Davenport - 52801 - Scott County, IA Job Type Full-time Job Number 26-03053 Agency 645 Iowa Department of Transportation Opening Date 05/11/2026 Closing Date 5/21/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Adrian Simonson - Adrian.Simonson@iowadot.us Description Benefits Questions Job Description The Iowa Department of Transportation is seeking a reliable and detail-oriented AuditorConstruction Technicianto support project auditing, compliance reviews, and field inspection activities for District 6. This role ensures construction projects meet required specifications, documentation standards, and federal/state regulations. Iowa Department of Transportation's Mission isMaking...

Summary This position serves as the Security Assistant for Police Service within the Iowa City VA Health Care System with a primary purpose to monitor physical security equipment and systems. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation. Duties Major duties and responsibilities include: Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch...