138 director of customer engineering jobs found

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Job Description Oracle's Global Physical Security (GPS) Systems Team is responsible for securing the corporation's global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager - Video Management Systems. The Global Physical Security (GPS) Systems Team is responsible for deploying, maintaining, and continuously enhancing Oracle's physical security technology landscape. Oracle seeks a highly skilled Technical Program Manager (TPM) for Video Management Systems (VMS) who will own the end-to-end lifecycle of enterprise video systems, standards, and best practices for a complex and global security environment. Reporting to the Director, Physical Security Products & Services, you will lead the technical roadmap, policies, education, and integrations necessary for VMS excellence, partnering closely with security operations, integration partners, internal maintenance...

Job Description Do you have a passion for high scale services and working with some of Oracle's most critical customers? We are seeking an experienced, passionate, and talented Vice President of Platform Resilience who has genuine excitement for and interest in areas such as supply chain security and countering nation state actors with responsibilities ranging from direct government interfacing to securing operations and operational security of teams. You will lead multiple teams to address these multi-dimensional topics. You must relish the challenge of dealing with potentially unsolvable problems and how to transform uncertainty into strategy that is defensible at different levels (including government and executives). You will help grow your team members to achieve outstanding results. Creativity is highly valued; being able to find alternative paths and dealing with fluid constrains is a must. Who We Are We are a world-class team of high caliber security...

Job Description Oracle Health is transforming its development and regulatory processes to meet heightened FDA, MDR, and ISO 14155 standards and address ongoing patient safety, compliance, and product certification needs. As a clinical leader with patient safety and compliance expertise, you will provide organization-wide clinical leadership and strategic oversight, ensuring our product development teams integrate clinical context, manage patient safety risks, and maintain robust compliance across the entire portfolio-legacy and new. This role is essential in modernizing our clinical risk management and regulatory practices in partnership with AI-driven process improvements. Qualifications · Medical degree (MD, DO, or equivalent) required; board certification or clinical specialty training preferred. · Minimum 7 years' experience in clinical leadership roles within medical device, digital health, or regulated healthcare software sectors. · Extensive experience in...

Job Summary The Associate Director, Quality Operations will lead initiatives that drive operational excellence, enhance risk management practices, and optimize global quality system processes across a global quality organization. This role is instrumental in ensuring that quality operations are efficient, compliant, and aligned with strategic business goals. Job Description Operational Excellence Lead continuous improvement initiatives across global quality to enhance efficiency, effectiveness, and compliance. Identify and implement best practices, metrics, and tools to drive performance and accountability. Facilitate cross-functional collaboration to streamline and optimize end-to-end workflows, as well as enhance overall operational alignment. Ensure effective change management strategies are applied to drive successful implementation and adoption of operational initiatives. Risk Management Develop and maintain a proactive...

Job Description As the Director of Data Center Construction you will be at the forefront of shaping the future of our data infrastructure. Your leadership will be pivotal in driving the strategic vision for our data center projects, ensuring they align with our long-term organizational goals. You will lead a dynamic team of professionals, fostering a culture of innovation, collaboration, and excellence. Your role will involve not only overseeing the successful execution of complex construction projects but also inspiring your team to push the boundaries of what's possible in data center design and construction. Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders, manage high-stakes vendor relationships, and navigate the complexities of regulatory compliance. Your ability to anticipate and mitigate risks will be...

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (https://careers.pagerduty.com/) At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an...

The Associate Director of Global Supplier Quality will be responsible for the execution of supplier quality audit and monitoring across the company's global network of contract manufacturing organizations (CMOs). This role supports the qualification, monitoring, and compliance of external manufacturing partners to ensure the quality and reliability of pharmaceutical products, including small molecules and biologics. Job Description Supplier Quality Execution Support the qualification and ongoing monitoring of CMOs and critical suppliers. Execute supplier audits and ensure timely follow-up and resolution of findings. Maintain and update quality agreements in collaboration with internal stakeholders. Conduct risk assessments and support mitigation plans for supplier-related quality issues. Compliance & Documentation Ensure supplier compliance with global regulatory requirements (e.g., FDA, EMA, ICH). Prepare...

Job Description Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. Responsibilities As a Senior Director of the software engineering division, you will apply your extensive knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to current and future design specifications. Build enhancements within an existing software architecture and envision improvements to the architecture. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $141,200 to $338,500 per annum. May be eligible for bonus, equity, and compensation...

Job Description The Role In this role you'll conduct business development activities focused on tactical & operational energy business opportunities for GM Defense. You'll support opportunities associated with commercial vehicles for Defense and Defense manufacturing business opportunities. Responsibilities include identifying and qualifying new business opportunities, building/maintaining domestic customer relationships, supporting international business pursuits and participation in pursuits and capture efforts to win new business. This position will involve significant customer engagement with leaders in the War Department and other Washington DC-based Departments and Agencies. What You'll Do Support the Director, of Commercial, Energy and Manufacturing Solutions in the development of new business opportunities in GM Defense's (GMD) tactical and operational energy line of business. Responsible for specific tasks to grow the GMD business in these areas to...

Job Description Oracle Cloud Infrastructure delivers high-performance, secure, and scalable compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's Compute and AI Infrastructure portfolio. This single-threaded leader will own market and competitive insights, benchmarking strategy, data and analytics for product health, and customer adoption programs. The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. Strategy and Insight Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments. Establish an insights operating cadence and...

Job Description Oracle Cloud Infrastructure delivers high-performance, secure, and scalable compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's Compute and AI Infrastructure portfolio. This single-threaded leader will own market and competitive insights, benchmarking strategy, data and analytics for product health, and customer adoption programs. The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. Strategy and Insight Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments. Establish an insights operating cadence and...

Director, Technical Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs...

Job Description As Director of Engineering, you are a leader of leaders responsible for the strategic direction, outcomes, and culture of our Next-Generation CI/CD Platform organization. You drive impact across multiple teams and managers (including Senior Engineering Managers), amplifying leadership, fostering innovation, and building an engineering foundation. Your focus is on long-term vision, organization design, strategic influence, and creating the conditions for teams and leaders to thrive. This position will be based in either Seattle, WA, Austin, TX, or Nashville, TN. Responsibilities Key Responsibilities: Define, communicate, and drive a compelling vision and long-term strategy for CI/CD at Oracle. Provide organizational leadership for multiple teams and leaders, ensuring alignment to business priorities. Develop, coach, and mentor senior managers and future directors; build a resilient leadership pipeline. Partner with executive...

Job Description Senior Director, Program Management As Sr. Director of Program Management and Chief of Staff you will work across the OCI organization to drive the rhythm of the business and manage several strategic executive support services such as organizational planning and hiring, finance and budgets, HR, reporting, managing special projects, and reviewing/ghostwriting exec memos and presentations. The role reports to the EVP and Chief Supply Chain Officer and works closely with the Leadership Team. As a member of the Leadership Team, you'll be a full contributor to all discussions and topics, participating in most relevant meetings and offering synthesized business perspectives relevant to influencing key strategic decisions. Your particular focus is on improving the effectiveness of the leadership team. You'll contribute tactically towards solutions with or on behalf of the team, and also think holistically about key operational rhythms, business processes,...

Job Description Manage a team that designs, develops AI solutions for OCI Networking. As a director of the software engineering team, you will be the owner for building AI applications powered by AI models. You will apply your knowledge of AI models, networking, data center infrastructure and network monitoring to manage software development tasks associated with developing, debugging or designing AI based applications to automate, optimize and secure networks. Interact with other service teams to come up with product roadmaps. Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS...

Job Description Oracle Cloud Infrastructure (OCI) is seeking a highly experienced Senior Director to lead a foundational OCI service - Virtual Networking Dataplane. VCN Dataplane is central to almost every OCI strategic initiative. In this role, you will be responsible for driving the strategy, design, delivery, and operational excellence of software components of VCN Dataplane - the networking virtualization stack for OCI. You will lead a highly technical geographically distributed team, partner with key stakeholders across OCI to deliver on OCI's strategic initiatives. The position demands a seasoned professional who embodies OCI values and can navigate complex challenges to deliver exceptional outcomes. Responsibilities As a Senior Director of the software engineering division, you will apply your extensive knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating...

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK, and SanDisk® Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era,...

As a Director, Business Solutions at Acxiom, you will serve as a key liaison between Acxiom and the broader Omnicom Group. You will be responsible for driving the integration and adoption of Acxiom's world-class data, martech, and ad tech solutions across the holding company's agencies. Reporting to the SVP, Solutons integration, you will play a pivotal role in helping Omnicom agencies and their clients identify and design solutions to realize the full value of their consumer base, data assets, technology infrastructure, and media investments to drive record-setting business outcomes. The objective of this role is to accelerate growth for both Acxiom and our Omnicom agency partners by delivering strong revenue gains, attracting new clients, and expanding our engagement with existing ones. You will lead client and agency engagements on behalf of Acxiom, focusing on providing presale support to new business pitch teams, leading expansion opportunities with existing clients,...

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK, and SanDisk® Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era,...

Job Description This is an opportunity to become a part of Observability, a core OCI organization that has an impact on external and internal customers along with all other OCI cloud services! Observability org of OCI is on a continued mission of delivering a world-class Integrated Observability and Management platform for our customers, that can work seamlessly across OCI, other clouds, and on-premises to provide a uniform view. Our integrated Observability and Management platform combines Logging, Monitoring, Auditing, SIEM, Events, and other services. OCI Logging and Events platform gives customers visibility into into their cloud resources with application logs, audit logs, service logs, events, etc. We will continue to innovate on each of these services to make them feature-rich world-class services and provide meaningful insights into customer's resources and data! We are seeking a Senior Manager/Director who will lead an exceptionally talented team of Software...

Job Description Oracle Data Platform Sales Leader (Sales Director / RVP - Data Platform Sales) Come and join us! We are seeking a dynamic Oracle Data Platform Sales Leader to drive growth and customer success across our comprehensive suite of Oracle Data Platform solutions. The ideal candidate brings proven expertise in enterprise sales leadership, a deep understanding of cloud and data platform technologies, and a passion for supporting customers on their modernization and digital transformation journeys. In this critical role, you will lead a high-performing team of Data Platform sales professionals, partnering with clients to deliver business outcomes powered by Oracle's Cloud Data Platform-including Oracle Cloud Infrastructure (OCI), Autonomous Database, Analytics, Data Integration, Security, and next-generation data services. As a Sales Leader, you will be a master of sales execution, resource enablement, and stakeholder management-from direct reports and...

Job Description The Clinical Note AI Agent Product Management Leader will be responsible for defining and executing the global strategy for our rapidly expanding product - Clinical Note AI Agent. This role will drive product innovation and growth across multiple geographies and specialties, lead cross-functional collaboration, and ensure seamless integration with healthcare systems and key stakeholders, including government and reimbursement teams. This is a hands-on product management role with people responsibilities. Strategy & Leadership: Develop and own the product strategy for the Clinical Note AI Agent to drive continued growth and global expansion. Customer Value: Ensure the Clinical Note AI agent provides measurable business value across customer bases, including Emergency Departments, Inpatient settings, and 18+ specialties across the US, UK, Canada, and Australia. Government Engagement: Serve as the principal product manager for...