177 help desk jobs found

Job Title: Help Desk Analyst (Tier 1) Location: Frackville, PA Work Schedule: 100% Onsite Contract Duration: 3 Months (Potential for Extension) Position Overview Navitas Partners, LLC is seeking a dependable and customer-oriented Help Desk Analyst to join a dynamic, high-volume service desk environment. As the first point of contact for end users, you will provide timely and effective technical support, primarily via phone, ensuring a seamless user experience. This role is well-suited for individuals who excel in troubleshooting, communication, and delivering exceptional customer service. Key Responsibilities Deliver first-level technical support for hardware, software, and system-related issues Troubleshoot and resolve user concerns efficiently in a phone-based support environment Assist both technical and non-technical users with IT-related inquiries Guide users through step-by-step troubleshooting and issue resolution Create, update, and...

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM – 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access nothing like that. The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role...

National Fuel is currently seeking a Business Support Analyst for an outstanding career opportunity in our Operations department in Buffalo, NY or Erie, PA (accepting applicants from both areas). National Fuel is proud to have an inclusive workplace where hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. PRIMARY RESPONSIBILITIES: . Support the business functions of Field Operations with a focus on business process design, testing, implementation, training, trouble shooting and maintenance within the Field Operations department . Work with multiple computer systems and applications utilized in the Operations department to understand data within each system and how it relates to business processes. . Coordinate related activities with the Information Technology department for ongoing projects as necessary . Collaborate with team members and Field...

Direct Support Professional (DSP) - In Home & Community Support Myerstown, PA $19.50/HR | Flexible Weekly Schedule Abound Health is seeking a skilled, patient, and behavior-savvy Direct Support Professional (DSP) to support a young woman in the Myerstown area diagnosed with Mild Intellectual Disability and Autism Spectrum Disorder. She lives primarily with her mother and spends every other week with her father. Her weekly schedule alternates based on which home she is staying in. This role is ideal for a DSP who is confident, calm under pressure, and experienced in supporting individuals with behavioral needs. A minimum of 1 year of caregiving experience is required. Family is extremely important to her, and she is working toward greater independence. She thrives with structure, predictability, and a DSP who can support her without labeling her needs as "behavioral support," as this term makes her uncomfortable. About the Individual She is a bright,...

Universal Direct Support Professional (DSP) – Multiple Full-Time Schedules Available Serving Clients Across Mercer County, PA $1,000 Signing Bonus | $23.00/HR Abound Health is hiring compassionate, reliable Universal Direct Support Professionals (DSPs) to support individuals with intellectual and developmental disabilities (I/DD) throughout Mercer County, including Hermitage, Sharon, Grove City, Mercer, Farrell, and surrounding communities. A Universal DSP is a jack-of-all-trades support professional. Universal DSPs may be asked to work in licensed group homes, provide 1:1 in-home and community support, or assist across multiple service settings depending on client needs. We are seeking adaptable, confident DSPs who are comfortable supporting individuals in a variety of environments and who bring 2+ years of caregiving experience. We currently have FOUR Universal DSP openings with full-time schedules available, including day shifts, weekend shifts, and rotating...

DentalEZ is a growing manufacturer of dental equipment who is hiring in Lancaster, PA! We are looking for outgoing and motivated individuals to join our team! If you have proven customer service experience in a manufacturing environment, this is a career you need to explore! Why join the DentalEZ team? -Competitive compensation -Schedule: 8:00am-4:30pm, Monday thru Friday -Work/Life Balance -Full benefit package including, 11 paid holidays, 15 days of paid time off, a company 401(k) match, medical, dental, and vision insurance -Stable work in an essential business -Small interpersonal culture SUMMARY DESCRIPTION AND SKILLS: The Repair Support Specialist is responsible responsible for delivering exceptional customer service while handling repair requests and performing hands-on technical work. This role includes answering customer inquiries, providing repair estimates, processing payments, performing product repairs, and documenting all work. ESSENTIAL...

Universal Direct Support Professional (DSP) - Multiple Full-Time Schedules Available Serving Clients Across Mercer County, PA $1,000 Signing Bonus | $23.00/HR Abound Health is hiring compassionate, reliable Universal Direct Support Professionals (DSPs) to support individuals with intellectual and developmental disabilities (I/DD) throughout Mercer County, including Hermitage, Sharon, Grove City, Mercer, Farrell, and surrounding communities. A Universal DSP is a jack-of-all-trades support professional. Universal DSPs may be asked to work in licensed group homes, provide 1:1 in-home and community support, or assist across multiple service settings depending on client needs. We are seeking adaptable, confident DSPs who are comfortable supporting individuals in a variety of environments and who bring 2+ years of caregiving experience. We currently have FOUR Universal DSP openings with full-time schedules available, including day shifts, weekend shifts, and rotating...

General information Ref # 22073 Remote? No Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Note: This role may be filled as 3F (Sr Analyst) or 3G (Analyst) depending on candidate experience and knowledge. Supports field sales organization by developing and maintaining sales data and related business intelligence. Monitors trends...

Universal Direct Support Professional (DSP) – Multiple Full-Time Schedules Available Serving Clients Across Mercer County, PA $1,000 Signing Bonus | $23.00/HR Abound Health is hiring compassionate, reliable Universal Direct Support Professionals (DSPs) to support individuals with intellectual and developmental disabilities (I/DD) throughout Mercer County, including Hermitage, Sharon, Grove City, Mercer, Farrell, and surrounding communities. A Universal DSP is a jack-of-all-trades support professional. Universal DSPs may be asked to work in licensed group homes, provide 1:1 in-home and community support, or assist across multiple service settings depending on client needs. We are seeking adaptable, confident DSPs who are comfortable supporting individuals in a variety of environments and who bring 2+ years of caregiving experience. We currently have FOUR Universal DSP openings with full-time schedules available, including day shifts, weekend shifts, and rotating...

POSITION SUMMARY: We are seeking a dynamic candidate who is an empathic communicator, active listener and natural problem-solver, with strong technical skills, who will become the backbone of an exceptional customer support experience. The Customer Support Associate will support our customers from their initial interaction with our company, through their installation experience, and years after our job is complete. As an ambassador of our brand, this role must love interacting with people and identifying solutions. Must communicate well with external audiences and internal employees to elevate the customers concerns and provide a first class installation experience. Must be detail oriented and able to communicate clearly via phone, email and messenger. Experience in the home remodeling field is not necessary. We will invest in teaching you everything that you need to know about our products, services and business, so that you can provide exceptional customer support. This role...

Universal Direct Support Professional (DSP) – Multiple Full-Time Schedules Available Serving Clients Across Mercer County, PA $1,000 Signing Bonus | $23.00/HR Abound Health is hiring compassionate, reliable Universal Direct Support Professionals (DSPs) to support individuals with intellectual and developmental disabilities (I/DD) throughout Mercer County, including Hermitage, Sharon, Grove City, Mercer, Farrell, and surrounding communities. A Universal DSP is a jack-of-all-trades support professional. Universal DSPs may be asked to work in licensed group homes, provide 1:1 in-home and community support, or assist across multiple service settings depending on client needs. We are seeking adaptable, confident DSPs who are comfortable supporting individuals in a variety of environments and who bring 2+ years of caregiving experience. We currently have FOUR Universal DSP openings with full-time schedules available, including day shifts, weekend shifts, and rotating...

Job Description They will be working on hardware and software, break/fix, imaging PCs and software deployment projects. The ideal candidate will have access to a car and assigned to different locations depending on project assignments. *On occasion there may be project breaks or asks to join teams to fill gaps Requirement: access to a car. Example Locations: Philadelphia, Radnor, West Chester, Doylestown, Cherry Hill, We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed...

Desktop Support Specialist Req number: R7494 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Desktop Support Specialist ready to take us to the next level! If you have proven experience with Windows 11 upgrades, PC imaging, and troubleshooting hardware and software issues, and are looking for your next career move, apply now. Job Description We are looking for a Desktop Support Specialist...

Now Hiring: Direct Care Workers, Direct Support Professionals, & Home Health Aides Jento Solutions Inc. – Bucks & Montgomery County Pay: $18–$20/hr | Flexible Shifts | Weekly Pay | Up to 40 Hrs/Week Are you compassionate, dependable, and ready to make a meaningful impact? Jento Solutions Inc. is actively seeking qualified Direct Care Workers , Direct Support Professionals (DSPs) , and Home Health Aides (HHAs) to join our growing team. We offer flexible schedules , guaranteed hours , and next-day pay for completed shifts. Responsibilities May Include: Assisting with daily living tasks and personal care Offering companionship and emotional support Supporting mental health clients in group home or home care settings Light housekeeping, meal preparation, and medication reminders Encouraging independence and participation in the community Requirements: Prior experience working with mental health clients CPR & First Aid...

Job Description Technical Solution Analyst I - Oracle Health (Federal Support) Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite - 3 days/week) U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Overview As a Technical Solution Analyst I on the Federal Aligned Support Team, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction. You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues. Key Responsibilities Investigate and resolve client issues by analyzing front-end applications,...

End User Support Specialist – Workplace Systems Location: Harrisburg, PA (Hybrid) Type: Contract Job Summary "Navitas Partners, LLC" is seeking a detail-oriented and collaborative End User Support Specialist to manage and maintain shared and reservable workspaces across our facilities. This role involves working with floorplans, maintaining workspace data in a reservation system, coordinating with stakeholders, and supporting end users in effectively utilizing workplace systems. Key Responsibilities Gather information from leads and stakeholders regarding shared and reservable workspaces. Collaborate with facilities and real estate teams to obtain floorplans, convert files, and apply room/workspace numbering and naming standards. Input and maintain floorplans and workspace data in the space reservation system. Conduct assessments of shared and reservable spaces with agencies and document findings. Enter and maintain accurate agency and user data...

Summary This position is located at Defense Logistics Agency's New Cumberland, PA location with the Child and Youth Services Division. Child and Youth Services (CYS) Employee Childcare Fee : (all CYS employees working at least 15 hours per week) First Child: 100% childcare fee discount Second and Subsequent Child: 50% childcare fee discount Subsequent Children: 15% childcare fee discount Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. Duties Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff....

End User Support Specialist – Workplace Systems Location: Harrisburg, PA (Hybrid) Type: Contract Job Summary "Navitas Partners, LLC" is seeking a detail-oriented and collaborative End User Support Specialist to manage and maintain shared and reservable workspaces across our facilities. This role involves working with floorplans, maintaining workspace data in a reservation system, coordinating with stakeholders, and supporting end users in effectively utilizing workplace systems. Key Responsibilities Gather information from leads and stakeholders regarding shared and reservable workspaces. Collaborate with facilities and real estate teams to obtain floorplans, convert files, and apply room/workspace numbering and naming standards. Input and maintain floorplans and workspace data in the space reservation system. Conduct assessments of shared and reservable spaces with agencies and document findings. Enter and maintain accurate agency and user data...

Direct Support Professional (DSP) – In Home & Community Support Myerstown, PA $19.50/HR | Flexible Weekly Schedule Abound Health is seeking a skilled, patient, and behavior-savvy Direct Support Professional (DSP) to support a young woman in the Myerstown area diagnosed with Mild Intellectual Disability and Autism Spectrum Disorder. She lives primarily with her mother and spends every other week with her father. Her weekly schedule alternates based on which home she is staying in. This role is ideal for a DSP who is confident, calm under pressure, and experienced in supporting individuals with behavioral needs. A minimum of 1 year of caregiving experience is required. Family is extremely important to her, and she is working toward greater independence. She thrives with structure, predictability, and a DSP who can support her without labeling her needs as “behavioral support,” as this term makes her uncomfortable. About the Individual She is a bright,...

End User Support Specialist – Workplace Systems Location: Harrisburg, PA (Hybrid) Type: Contract Job Summary "Navitas Partners, LLC" is seeking a detail-oriented and collaborative End User Support Specialist to manage and maintain shared and reservable workspaces across our facilities. This role involves working with floorplans, maintaining workspace data in a reservation system, coordinating with stakeholders, and supporting end users in effectively utilizing workplace systems. Key Responsibilities Gather information from leads and stakeholders regarding shared and reservable workspaces. Collaborate with facilities and real estate teams to obtain floorplans, convert files, and apply room/workspace numbering and naming standards. Input and maintain floorplans and workspace data in the space reservation system. Conduct assessments of shared and reservable spaces with agencies and document findings. Enter and maintain accurate agency and user data...

Universal Direct Support Professional (DSP) – Multiple Full-Time Schedules Available Serving Clients Across Mercer County, PA $1,000 Signing Bonus | $23.00/HR Abound Health is hiring compassionate, reliable Universal Direct Support Professionals (DSPs) to support individuals with intellectual and developmental disabilities (I/DD) throughout Mercer County, including Hermitage, Sharon, Grove City, Mercer, Farrell, and surrounding communities. A Universal DSP is a jack-of-all-trades support professional. Universal DSPs may be asked to work in licensed group homes, provide 1:1 in-home and community support, or assist across multiple service settings depending on client needs. We are seeking adaptable, confident DSPs who are comfortable supporting individuals in a variety of environments and who bring 2+ years of caregiving experience. We currently have FOUR Universal DSP openings with full-time schedules available, including day shifts, weekend shifts, and rotating...

Position Summary and Qualifications: Under the direction of the Director of Student Disability Services (SDS), the SDS Specialist has broad responsibility for ensuring that the University community understands and complies with federal and state statutes that affect conditions and educational opportunities for individuals with disabilities. The SDS Specialist works closely with the Director to oversee University-wide disability support services and provide equal access to curricular and co-curricular activities for all students who qualify for accommodations. The SDS Specialist works collaboratively with campus partners to foster academic and professional success for individuals with disabilities. This position is primarily on the Hawk Hill campus. Essential Duties and Responsibilities: Serve as the main proctor and point of contact for all logistics for the Hawk Hill Testing Center Coordinate the scheduling, tracking and...

As a Personal Care Assistant, you’ll do work that matters and sometimes in ways nobody else sees, but your student will never forget. You’ll be right there to help them stay focused in class, cheering them on as they tackle assignments and master new skills. When life’s basics get tough—like eating, dressing, or just feeling comfortable in their own skin—you’ll be the steady, respectful support that helps them through. What Success Looks Like: Your student feels safe, respected, and understood Class assignments get finished—not because it was easy, but because you helped them stick with it Life skills become a little less intimidating Transitions get smoother Communication is seamless Behavioral challenges are met with patience and redirection Confidentiality and professionalism are second nature You grow, too Qualifications: Must have a high school diploma or equivalent Must have and maintain a current child First Aid/CPR certification Must be or...