368 help desk it support jobs found

Posting ID 154761 Department Health Care Information Systems/UIHC Jobcode IT Support Analyst Working Title Temporary IT Support Analyst – Help Desk Details Position Summary This position is a full-time temporary position with a duration lasting no longer than 12 months at 40 hours/week. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems in a structured, high call volume Help Desk setting. The position provides basic technical support of hardware and software incidents and requests to UI Health Care faculty and staff. The position requires a professional demeanor, close attention to detail, and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. Work schedule will be Monday through Friday, 8:00am – 5:00pm. Responsibilities Routes all requests for...

Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5180318) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Coralville - 52241 - Johnson County, IA Job Type Full-time Job Number 26-01648 Agency 244 Corrections - Iowa Medical and Classification Center (Oakdale) Opening Date 12/23/2025 Closing Date 1/4/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Tiffany.Yoder@iowa.gov Description Questions Job Description Scans intake packets, consisting of social history and acknowledgments of several policy information into ICON. (Iowa Medical and Classification Center (IMCC) receives all males incarcerated in the state of Iowa, with approximately 75 admissions each week.) Coordinates the Apprenticeship Program ensuring incarcerated individuals meet the qualifications to enroll in the program, as well as ensuring all program...

Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in...

Posting ID 154781 Department Intercollegiate Athletics/Athletics Jobcode Temp Professional Employee Working Title Temporary IT Support Consultant Details This position provides technical consulting and support for a variety of UI Athletic units and possibly spanning multiple domains. This position is responsible for the basic design, installation, setup, and maintenance, application of security patches, operational integrity, and support of stand-alone and networked computer systems in a PC and/or Macintosh environment. This position will also be responsible for installation and maintenance of software, hardware and license inventory tracking, basic training in the use of supported systems, administering public resource areas and explaining technical concepts to non-technical customers. Considerable interaction with UI Athletic staff and coaches will require knowledge of UI/ITS services, policies and procedure, excellent interpersonal...

About This Role Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense & security and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition,...

Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5169979) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Fort Madison - 52627 - Lee County, IA Job Type Full-time Job Number 26-01548 Agency 242 Corrections - Iowa State Penitentiary (Ft Madison) Opening Date 12/18/2025 Closing Date 12/28/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Diane.Burgess@iowa.gov or Tami.Baker@iowa.gov Description Questions Job Description This position: Coordinates and schedules appointments for the Optometrist, UIHC Telemed services, specialty clinics, and on-site/off-site provider services to ensure timely access to medical care. Assists in coordinating the UIHC security trip schedule, ensuring patients are properly cleared, medically prepared, and logged for transport. Maintains and routes medical documentation. Provides communication...

Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Unlock the full potential of Alliant Energy’s service as a Senior Data Center Support Specialist dedicated to pre-qualifying and supporting large load customers—especially data centers and high-demand data services. This role acts as the first point of contact for developers and end users, expertly managing initial inquiries and ensuring only the most viable leads progress to the next stage....

Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5174163) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Davenport - 52801 - Scott County, IA Job Type Full-time Job Number 26-01533 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/17/2025 Closing Date 12/28/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 2 to join our team! This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM - 4:30 PM. New hires will start at the base salary of $17.29...

Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5174342) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Burlington - 52601 - Des Moines County, IA Job Type Full-time Job Number 26-01535 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/17/2025 Closing Date 12/28/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 2 to join our team! This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM - 4:30 PM. New hires will start at the base salary of...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Product Support Specialist Req number: R6817 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist you will provide support to a corporate tax software product. Job Description We are looking for a Product Support Specialist to remotely provide Level One technical support to a corporate tax software product. This position will be full-time and remote and 2nd shift **. What...

Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...

Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5174308) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Council Bluffs - 51503 - Pottawattamie County, IA Job Type Full-time Job Number 26-01534 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/17/2025 Closing Date 12/28/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 2 to join our team! This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM - 4:30 PM. New hires will start at the base...

Important information: To be immediately considered, please send an updated version of your resume to somp767@kellyservices.com Job Title: Computer Support Associate Pay rate: $27 per hour Duration: 2 years W2 contract only (No C2C) Location- Waterloo, IA, 50704 Engine Works 3rd shift IT support 3rd shift 10:30 PM to 7:00 AM at EW site. Additional Information: This is for one, 3rdd shift position - will work ONSITE: There is a weekend On-Call rotation that these positions will be a part of OT is possible Metatarsals are required on the first day Some travel between Waterloo area locations is possible Job Description: Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties Job Duties: Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer...

Position Overview The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units with the management, execution, and administration of operational, billable, and more in-depth projects and support. Supports complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities and regulatory requirements. Provides to assistance to all connected teams on technical and product knowledge and department operating procedures. To meet the needs of our customers and supported business units, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need...

Summary The Medical Support Assistant (MSA) serves within the Mental Health Service Line at the Coralville VA Clinic . The MSA performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC)applications as well as numerous Vista and other various applications. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: Scheduling, canceling, re-scheduling patient's appointments and/or consults Entering no-show information, monitoring the electronic...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Managed IT Services General Support Engineer provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Managed IT Services General Support Engineer provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services...

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Call Triage Support and Dispatch Assoc Call Triage Support and Dispatch Associate - Remote PURPOSE: This is an AFTER-HOURs role. Shift is 10:30pm-7am EST - Sunday through Thursday. Also, due to after-hours, it can be REMOTE. Candidate can reside in any of the US states. This position sits under our Bayer Radiology Customer Response Squad and is responsible for qualifying or "triaging" initial customer...

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Call Triage Support and Dispatch Assoc Call Triage Support and Dispatch Associate - Remote PURPOSE: This is an AFTER-HOURs role. Shift is 10:30pm-7am EST - Sunday through Thursday. Also, due to after-hours, it can be REMOTE. Candidate can reside in any of the US states. This position sits under our Bayer Radiology Customer Response Squad and is responsible for qualifying or "triaging" initial customer...