Contract
Vaco
Nashville, TN, USA
Full job description Our client in Nashville in the electric utility industry is seeking a Billing Analyst to join their team. This is a 6+ month contract position with a a hybrid schedule, with 1-2 days/week in office. Responsibilities: Prepare and process customer bills accurately and on time, verifying meter readings and usage data. Identify and correct billing exceptions, including high/low usage discrepancies and setup errors. Perform stopped meter analyses to identify and resolve issues. Analyze billing data to identify trends, errors, and opportunities for improvement, and prepare related reports. Address and resolve customer inquiries and billing issues, providing support regarding billing procedures. Communicate effectively with Customer Service, Engineering, and other departments to resolve billing issues. Review billing exception reports, ensure compliance with regulations, and assist in reconciling billing accounts. Perform...