17048 customer service manager jobs found

Customer Service Manager- TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Customer Service Manager in Lakewood, CA who possesses: Customer Service Management with some call center experience - 5+ yrs experience Must have product support experience and ability to handle escalations with a team up to 10 Experience with Zendesk ideally or Oracle or NetSuite and analytics Email resumes to mturner @talentzok.com  or call 858.356.6772. FULL DESCRIPTION : Our client is seeking an experienced Customer Service Manager to lead our support team, ensuring exceptional service for our premium high-value products ($10,000+). The role emphasizes digital transformation, personalized support, and strategic leadership to uphold our premium brand standards. The selected candidate will be responsible for:...

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Customer Service Manager position resides in Global Services, within the Software and Video Service Organization. This role is responsible for the day-to-day...

Location: Oakland Job ID: 75483 Job Posting For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP UC OFFICE OF THE PRESIDENT At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good. The University of California, one of the largest and most acclaimed institutions of...

Location : Gold Coast Airport, Coolangatta, QLD Position Summary The Customer Service Manager is responsible for establishing a deep knowledge of our customer’s expectations and handling those needs throughout the maintenance cycle from aircraft induction to delivery and invoicing. Job Responsibilities Adherence of the company's manuals suite and the procedures outlined within it. Ensure strict compliance with the company’s published policies, procedures, and instructions. Prioritize safety as a core value and actively contribute to achieving a zero-harm, incident, and injury-free environment through participation in relevant safety programs. Report safety concerns in accordance with the Safety Management System (SMS) and propose improvements to enhance safety. Develop a thorough understanding of customer expectations and ensure they are consistently met. Assist customers with the induction of their aircraft into engineering facilities. Collaborate with all...

Salary: $75k - 90k per year + none Reference: AB_4697436 We are seeking a motivated and detail-oriented Customer Service Manager to join our team. The successful candidate will play a key role in ensuring the smooth functioning of customer service operations by overseeing a variety of tasks, including managing a customer service team, handling guest calls and emails, performing data entry tasks, and assisting with general clerical duties. The ideal candidate will have excellent communication skills, be able to manage multiple tasks simultaneously, and demonstrate a commitment to providing exceptional service to our guests. salary: $75,000 - $90,000 per year shift: First work hours: 8 AM - 4:30 PM education: Associate Responsibilities Team Management : Supervise and support a team of customer service representatives, ensuring they meet performance expectations. Provide training, coaching, and feedback to team members to improve their performance...

Job Posting For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP UC OFFICE OF THE PRESIDENT At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good. The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence...

Job Summary: DPPS is seeking an experienced Customer Service Manager to lead the work in our customer service team in our digital print facility. In this role, you can use your commercial print experience and customer service skills to help our great team serve the UW campus and beyond! UW-Madison's Digital Publishing and Printing Services (DPPS) is one of the largest in-house print production center within the State of Wisconsin government. Our new state-of-the-art facility is located on Madison's east side (off campus) on Stoughton Road and offers free, on-site parking. Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; and retirement benefits. Responsibilities: Manages unit operations, develops policies and procedures, provides subject matter expertise to customers, and/or supervises staff to ensure timely and high quality reproduction and printing services for...

Job Summary: DPPS is seeking an experienced Customer Service Manager to lead the work in our customer service team in our digital print facility. In this role, you can use your commercial print experience and customer service skills to help our great team serve the UW campus and beyond! UW-Madison's Digital Publishing and Printing Services (DPPS) is one of the largest in-house print production center within the State of Wisconsin government. Our new state-of-the-art facility is located on Madison's east side (off campus) on Stoughton Road and offers free, on-site parking. Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; and retirement benefits. Responsibilities: Manages unit operations, develops policies and procedures, provides subject matter expertise to customers, and/or supervises staff to ensure timely and high quality reproduction and printing...

About United United is the largest beverage alcohol wholesaler in both Georgia and Alabama. With two members of the fourth generation of the Hertz family involved in leadership roles, United is one of the 2-3% of family businesses that are able to successfully transition beyond the third generation. The Hertz family remains focused on growth, leveraging its most distinct market advantages in order to maintain its upward momentum. Its talented and innovative team of sales representatives and brand builders has the unique ability to recognize synergies between all three categories of alcohol, making it possible for United to grow its product portfolio and business successfully in Georgia and beyond. Want to get in on the funWed love to have you! The Customer Service Manager ensures effective and efficient operation of the Customer Service Department, including supporting our customers, sales associates, and delivery associates with any customer-oriented needs. This position...

For more than 40 years, ECM has been helping home and business owners with their appliance, plumbing, and air conditioning needs. ECM services customers in Broward, Palm Beach, and between Martin and St Lucie Counties with over 130 fully equipped trucks. We are a leader in home service warranty and A/C sales, generating more than 30 million in revenue. Join a Winning Team! ECM has an immediate opening for an experienced Customer Service Manager to work in our inbound our call center. A successful candidate will be responsible for: Supervising and developing a team of up to 15+ Customer Service Agents Trouble shooting, diagnosing and resolving escalated customer issues Continuous, hands-on, real-time coaching and training of CS Agents Quality Assurance and monitoring of CS Agent calls as necessary Position requirements: Minimum of 3+ years supervisory experience in a high volume inbound call center Hands-on training experience Previous experience...

Job Category: Project Management Job Type: Full Time Job Location: Memphis Country: US The Sales and Customer Service Manager is responsible for leading the sales operations and customer support team and is responsible for owning the customer supply chain experience from start to finish within the business unit. Works closely with the global market teams and has tactical and strategic responsibility in support of global strategy attainment. Serves as the site subject matter expert to support business development, quotations and new business projects as well as ongoing execution of existing business. Planning and alignment of customer demands and forecast projections with our sales and operations strategy is a critically important role served by this manager. Ensures that the global sales and business development team is armed with accurate and up to date information about capacities, capabilities, changing trends, current issues and...

Customer Service Manager Job Highlights Be part of a PropTech start-up Be part of change Be part of the solution Company Introduction iCondo is the leading provider of property management technology and solutions in Singapore and expanding rapidly in Australia and Indonesia. Founded in 2016, iCondo has been on a mission to efficiently manage condominiums, apartments, buildings, and facilities with the iCondo ecosystem. At iCondo, we are committed to delivering exceptional service and ensuring customer satisfaction. We pride ourselves on our professional and responsive customer support team, dedicated to addressing the needs and concerns of our valued clients. Position Overview: We are seeking a dynamic and experienced Customer Service Manager to join our team. The ideal candidate will excel in communicating effectively and ensuring customer happiness. This role requires a strong understanding of personal data protection, with a preference for candidates who...

Role Description This is a full-time role for a Customer Service Manager at al.ive body in Colonel Light Gardens, SA. The Customer Service Manager will be responsible for ensuring customer satisfaction, managing customer support operations, utilising analytical skills to improve processes, and maintaining effective communication with customers and team members. Company Description At al.ive body, we’re a team of passionate innovators, united by a shared vision to elevate everyday routines into luxurious experiences. Our success is driven by the incredible people we work with, and as we continue to grow, we’re always looking for individuals who share our commitment to excellence, sustainability, and the beauty of thoughtful design. Essential Skills, Qualifications & Experience Bachelor’s degree in business administration, communications, or a related field (preferred). Proven experience in customer service, with at least 2+ years in a supervisory or...

Our client, an international global payment company is looking for candidate to join them as Customer Service (hotline) Assistant Manager. Key Responsibilities: · Handling correspondence from Head quarters · Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter · Always follow up on requests made by customers · Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email. · Keep current promotion, tourist and local information provided for the card member up to date · Carry out the Sales promotion by offering good and attractive privileges or information to the card member · Maintain and improve the relationships with current merchants and establish the relationships with new merchants · Manage the day-to-day operation of Lounge The ideal candidate will possess the following: · Experience in the hospitality industry ·...

15433 W McDowell Road Goodyear Arizona, 85395, +1 (602) 2163913 Starting Pay Rate: $17hrly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities : Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily...

582 E Piceno Dr San Luis Arizona, 85349, +1 (928) 6270556 Starting Pay: $17 / Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities : Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork....

3901 E Thunderbird Rd Phoenix Arizona, 85032, +1 (602) 2163928 Pay Rate: $17/Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities : Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures...

2751 S. Signal Butte Rd. Mesa Arizona, 85209, +1 (480) 5304727 Starting Pay: $17/Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities : Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures...

2751 S. Signal Butte Rd. Mesa Arizona, 85209, +1 (480) 5304727 Starting Pay: $17/Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities : Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork....

5080 W. Olive Ave Glendale Arizona, 85302, +1 (602) 2163923 Pay Rate: $17/Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities : Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team...

Key Responsibilities: Handling correspondence from Headquarters Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter Always up on requests made by customers Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email. Keep current promotion, tourist and local information provided for the card member up to date Carry out the Sales promotion by offering good and attractive privileges or information to the card member Maintain and improve the relationships with current merchants and establish the relationships with new merchants Manage the day-to-day operation of Lounge The ideal candidate will possess the following: Experience in the hospitality industry Excellent customer service skill and ability to handle demanding customers Good knowledge of all tourists related...

Key Responsibilities: · Handling correspondence from Headquarters · Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter · Always follow up on requests made by customers · Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email. · Keep current promotion, tourist and local information provided for the card member up to date · Carry out the Sales promotion by offering good and attractive privileges or information to the card member · Maintain and improve the relationships with current merchants and establish the relationships with new merchants · Manage the day-to-day operation of Lounge The ideal candidate will possess the following: · Experience in the hospitality industry · Excellent customer service skill and ability to handle demanding customers · Good knowledge of all tourists...

Description du poste: Under the direct supervision of the CGI Management personnel, the Bilingual (English/Spanish) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Spanish speaking requirements as needed. The employee is also expected to perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Must be able to perform...