NavitasPartners
Naperville, IL
Title: L2 Application Support Analyst Location: Chicago, IL (Hybrid) Duration: 11 Months Job Summary The L2 Application Support Analyst provides advanced functional and technical support for applications supporting Property & Casualty (P&C) insurance operations. This includes policy administration, claims, billing, underwriting, and rating systems. The role focuses on incident management, root cause analysis, issue resolution, and ensuring system stability while meeting SLA requirements. Key Responsibilities Provide Level 2 support for P&C insurance applications, including: Policy Administration Claims Management Billing & Payments Underwriting & Rating Analyze, troubleshoot, and resolve medium to complex production issues escalated from Level 1 support Perform root cause analysis (RCA) and document long-term solutions Support batch jobs, system integrations, and data interfaces (inbound/outbound) Monitor application...

