CTG
Columbus, OH
CTG is seeking to fill a ServiceNow QA/Test Engineer position for our client. Location: Columbus, OH Duration: 12 months Duties: Lead end-to-end quality assurance and testing efforts for a large-scale public sector ServiceNow platform Develop and execute comprehensive test strategies, plans, and test cases across ServiceNow modules (ITSM, ITOM, CSM, etc.) Design, build, and maintain automated test suites using the ServiceNow Automated Test Framework (ATF) to support efficient regression testing Perform detailed manual functional testing of new features and thorough regression testing during platform upgrades and patch cycles Validate platform configurations against security controls and data privacy requirements aligned with FedRAMP standards Identify, document, and track defects through resolution; collaborate with development and architecture teams on root cause analysis Support User Acceptance Testing (UAT) by assisting in...

