Full time
thyssenkrupp Supply Chain Services NA, Inc.
Detroit, MI, USA
Your responsibilities Job Summary To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers. Job Description Key Accountabilities: Respond to sales calls, faxes, and e-mails Generate and follow up on quotes for all products Provide technical assistance to customers Process sales orders Enter return orders, credits, and debits when required Enter scrap return order as requested by distribution channels Review product inventory and report concerns to purchasing/ management Satisfy customer service issues Continuously increase knowledge of company products, services, and procedures Work in team environment, communicating as...


