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Help Desk & IT Support technology Missouri
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Missouri State Department of Corrections
DOC Help Desk Lead Central Office
Missouri State Department of Corrections Jefferson City, MO
Job Summary - Why you’ll love this position A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors. We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings...

May 16, 2026
Ne
Customer Support Representative
Nelnet Jefferson City, MO
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. Next Gen Web Solutions is a small SaaS company serving the higher education market, recently acquired by Nelnet. We build products used by hundreds of institutions - scholarship management, online forms and workflow, FAFSA...

May 16, 2026
Tanaq Health
Communications Support Writer/Editor
Tanaq Health Jefferson City, MO
Communications Support Writer/Editor Fully Remote-United States Job Type Part-time Description Overview Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a Writer/Editor to provide Communications support to our federal client. The individual in this role will support client initiatives by developing and delivering clear, science-based communications-including web content, training materials, and policy messaging-while ensuring alignment with infection control guidelines, risk-communication best practices, and plain-language standards. The role will also participate...

May 16, 2026
Ot
Sr Associate, Service Operations Support
Otis Maryland Heights, MO
Date Posted: 2026-05-04 Country: United States of America Location: OT139: CZ - ST LOUIS (BRENTWOOD) 1976 Congressional Drive , Maryland Heights, MO, 63146 USA Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded, and there's never been a better time to join our team. We are the leader in elevators, escalators, and moving walkways. We're seeking a Sr Associate, Service Operations Support who is ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organization for years to come. Otis Elevator Company is searching for a highly motivated Service Ops Support team member to oversee coordination of activities for the Service business. The Service Ops Support team member will ensure efficiency, cost containment, and customer satisfaction. What you'll do: Manage field focused tasks supporting field ops managers, supervisors, mechanics allowing them to...

May 15, 2026
TS
Full time
 
Help Desk Technician, 2nd Shift
TVS SUPPLY CHAIN SOLUTIONS NORTH AMERICA, INC. Wentzville, MO
The Help Desk Technician - Tier I, 2nd Shift, provides hardware and software maintenance, training, consultation, and recommendations for future resource planning and development. Effectively and efficiently providing these services will ensure maximum access to and implementation of technology services and resources. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Analyze and resolve urgent 1st line support calls when escalated via the Help Desk Perform IT installations, configurations, and troubleshoot computer hardware and software in accordance with IT Services standards Communicate with employees regarding the status of their Help Desk tickets Communicate with 3rd party support vendors to resolve issues that require action Create user-level training documentation and add solutions to the Service Desk system as needed Install and configure systems, networks, printers,...

May 13, 2026
ED
Team Lead Support Engineer
EDB Jefferson City, MO
A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com EnterpriseDB Corporation seeks Team Lead Support Engineer in Boston, MA. Job...

May 10, 2026
Washington University in St Louis
Technical Support Specialist I - WashU IT
Washington University in St Louis St. Louis, MO
Scheduled Hours 40 Position Summary Under moderate supervision, provides support of desktop computer systems and other technology-based systems for University staff, faculty and students. Desktop support provides technical support for computer operating systems, software, hardware and networking. This level requires a broad understanding of all standard enterprise office technologies to effectively support customer technical needs. This is a Tier 1 high volume call center position. Job Description Primary Duties & Responsibilities: Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1. Service...

May 09, 2026
PE
Advanced Associate, Test Center Support
Pearson Education Services Jefferson City, MO
Pearson VUE (www.pearsonvue.com) is the leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). The Advanced Associate, Test Center Support is responsible for providing first level technical support to Pearson VUE's test centers. Advanced Associate, Test Center Support also acts as first level support for our installation team and as a resource for internal support needs. Able to work flexible schedule...

May 09, 2026
OA
Full time
 
IT Support Manager
O'Reilly Auto Parts Springfield, MO
The Manager, IT Support manages a help desk team to support and resolve end-user issues with computer hardware or software. This position will manage the overall response to user inquiries and ensure that the team can troubleshoot, diagnose problems, and identify solutions with IT equipment and applications. Responsibilities and Duties: Manage a medium-sized user support area with guidance from senior colleagues, developing a user support plan and delivering activities and solving complex issues to meet user support standards. Produce, update, and provide best practice support on complex documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes. Provide fault isolation and resolution for complex challenges to limit and address issues promptly. Work within established knowledge management systems to deliver preset outcomes for an area of responsibility. Develop short- or medium-term work...

May 08, 2026
Bayer
Bioprocess R&D Support Scientist
Bayer Chesterfield, MO
Bioprocess R&D Support Scientist YOUR TASKS AND RESPONSIBILITIES The primary responsibilities of this role, Bioprocess R&D Support Scientist, are to: Be responsible for strategic enablement and championing the Bioprocess Design team in STL supporting discovery and early phase mission teams. Additionally, this role will work to identify and implement innovative technologies which enable development of novel and advanced biotechnological methods for the production of biomolecules across the R&D pipeline; Effectively builds up and manages the stakeholder network of Bioprocess Design throughout R&D and champion Bioprocess design hub to design the strategy and enable key projects and business objectives of discovery and early phase; Build and maintain key partnerships across the various mission teams, supporting mission goals with outstanding technical support (i.e. sample supply in time); Maintain organizational capabilities as needed...

May 06, 2026
UF
Full time
 
Manager-Retirement Services Operations & Sales Support
UMB Financial Corporation Kansas City, MO
A Manage r of Retirement Services Operations & Sales Support leads a team that builds infrastructure (tools, processes) to empower Retirement Client Advisors, ensuring smooth operations, efficient client service, and strategic sales growth by bridging sales/marketing, managing sales tech (CRM), analyzing performance, and driving adoption of Retirement advisory products, ultimately boosting revenue, client satisfaction, and retention. How you will spend your time: Serve as a lead technical resource for advisors, collaborating with them to resolve complex client matters and ensure high-quality service delivery. Oversee day-to-day operations, monitor service levels, produce reports, and streamline internal processes to enhance efficiency and client satisfaction, handle escalated issues, and manage client and participant engagement strategies. Develop sales support strategies, drive operational initiatives, and contribute to budget/strategic planning,...

May 06, 2026
Or
Manager - Client Support
Oracle Jefferson City, MO
Job Description Work with a world class team to develop, implement, and support cutting edge Oracle technology. We are looking for an experienced IT Support Manager to oversee the operations for our End User Technologies Team. The IT Support Manager will have direct management of the team responsible for implementation, support, and maintenance of Oracle Cerner's 3rd party applications throughout MU Health Care. Responsibilities The responsibilities of this role are as follows: Manage the End User Applications Team, including hiring, onboarding, training, and supervising staff Manage vendor relationships and contracts, including negotiating and renewing contracts Manage departmental relationships throughout the health system and ensure everyone is in sync regarding current as well as upcoming projects/priorities Assist and manage inter-team relationships throughout the Tiger Institute Provide technical support to departments and end-users...

May 05, 2026
Computer Aid, Inc.
Desktop Support Specialist
Computer Aid, Inc. Jefferson City, MO
Desktop Support Specialist Req number: R7644 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Senior Desktop Support Specialist, you will provide premier desktop support using Microsoft Entra ID, Intune and Autopilot. You will troubleshoot technical issues as well as mentor other support specialists. Job Description The Senior Desktop Support Specialist is a critical role within our IT department, responsible for...

May 04, 2026
EC
Lab Tech - Pilot Plant Support
Elessent Clean Technologies. St. Louis, MO
Elessent Clean Technologies is a global leader in process technologies to drive sustainability and carbon neutrality in the metal, fertilizer, chemical, and oil refining industries with an unwavering commitment to customer support. We provide extensive global expertise across our portfolio of offerings in key applications – MECS® sulfuric acid production, STRATCO® alkylation, BELCO® wet scrubbing, and IsoTherming® hydroprocessing. Offering critical process equipment, products, technology, and services, we enable an array of industrial markets, including phosphate fertilizer, non-ferrous metals, oil refining, petrochemicals, and chemicals, to minimize their environmental impact and optimize productivity. We are dedicated to helping our customers produce high-quality products used in everyday life in the safest, most environmentally sound way possible, with a vision to make the world a better place by creating clean alternatives to traditional industrial processes. Position...

May 04, 2026
RS
Technical Support Engineer II
Rocket Software, Inc. Jefferson City, MO
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

May 01, 2026
Washington University in St Louis
Manager, User Support Advancement Systems - University Advancement
Washington University in St Louis Clayton, MO
Scheduled Hours 40 Position Summary Manager of User Support provides strategic leadership for the delivery, optimization, and continuous improvement of support services for University Advancement Systems. This role is responsible for shaping a high-performing support function that aligns technology solutions with advancement and fundraising objectives, ensuring a seamless and effective user experience across the organization. Ultimately, this position serves as a strategic bridge between users, technology, advancement operations and WashU CRM campus partners — ensuring support services not only resolve issues but also contribute to the institution’s broader engagement and fundraising success. Job Description Primary Duties & Responsibilities: Manage and Coordinate Service Delivery of User Support In partnership with technology and business stakeholders, this role drives issue management and resolution practices that go beyond reactive...

Apr 29, 2026
CG
Remote Technical Customer Support Associate (Monday to Friday, 11:00AM to 7:00PM)
Cengage Group Kansas City, MO
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see...

Apr 26, 2026
UV
Full time
 
Biomedical Equipment Support Specialist (Information Systems)
US Veterans Health Administration Kansas City, MO
Summary The Kansas City VA Medical Center is looking for a Biomedical Equipment Support Specialist-Information Systems located within our Healthcare Technology Management unit. The BESS-Information Systems provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of networks, networked medical equipment and associated systems. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This announcement is open to public (all US Citizens). If you are a current federal employee, you must apply under the INTERNAL Job Announcement CBSS-12933598-26-AF. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties Major duties include but not limited to: Manages...

Apr 26, 2026
CG
Remote Technical Customer Support Associate (Night Shift: Sunday to Thursday, 4:00PM to 12:00AM)
Cengage Group Kansas City, MO
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see...

Apr 26, 2026
UniFirst
Full time
 
First Aid - Sales and Equipment Support Coordinator
UniFirst Earth City, MO
Our Team is Kind of a Big Deal! UniFirst First Aid + Safety is seeking a reliable and hardworking Sales & Equipment Support Coordinator to join our community. The Sales & Equipment Support Coordinator reports to and assists the Sales & Equipment Support Supervisor. This includes invoicing, communication with vendors, supplies, and quality assurance. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on-the-job training. Pay & Benefits: On-the-job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, and Employee Referral Bonuses. What’s in it for you? Training: With the most in-depth training platform in the industry, our employees get top-quality skills training designed to enhance their performance and assist them with their career potential and advancement....

Apr 20, 2026
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