6 help desk it support jobs found in Detroit

As a People Support Specialist - Tour of Duty Associate, you'll develop meaningful hands-on experience at an award-winning organization while making a real impact on both team members and the business. You'll become a valued member of the team and participate in local events that connect you with your community and peers. This is your opportunity to make a difference and build a strong foundation for your future career. About the role Assist team members with a variety of questions and help solve problems related to their team member experience Access all available resources and ask diagnostic questions to effectively troubleshoot systems access concerns Support new team members with the benefits enrollment process to ensure a smooth onboarding Prioritize, schedule, and escalate requests as necessary to the appropriately experienced Pulse resource Deliver outstanding client service in line with our ISMs when fielding incoming help requests from end users...

Grow your teaching career with Bright Horizons , where you can make a meaningful impact on children’s lives every day. Learn from early education experts while having the opportunity to pursue a CDA or college degree at no cost. Experience this and more as a Bright Horizons Assistant Teacher . Full-time positions are available with infants, toddlers, and preschoolers. Responsibilities: Assist with hands-on activities to meet the needs and interests of the children Maintain open communication with parents, sharing their child's daily milestones Ensure a safe and clean classroom by following essential procedures and guidelines Provide support in any classroom or age group where teaching coverage is needed across a center or in nearby locations Qualifications: Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements: 18 years of age with a high school diploma...

Position Title: Title I Parent Support Specialist (Bilingual – English/Spanish) Location: Holy Redeemer Grade School (48209) Employment Type: Part time / Title I Funded Reports To: Building Administrator and FACTS Ed Solutions Position Summary The Title I Parent Support Specialist is a grant-funded position supported through Title I funds and serves as a critical liaison between the school, families, and the community to support student success. This role focuses on strengthening family engagement as required under Title I , ensuring parents—especially English- and Spanish-speaking families—are informed, supported, and actively involved in their child’s education. The Parent Support Specialist empowers families by facilitating communication, providing resources, and supporting school–family collaboration in alignment with Title I family engagement requirements . Key Responsibilities Title I Family Engagement Implement and support a comprehensive...

The Security Support Technician identifies weaknesses, troubleshoots issues and facilitates repairs of the Rock Family of Companies physical security systems. This requires a fundamental understanding of networking and electronics. The primary systems that this person deals with are IP security cameras, IP intercoms, and burglar alarms with central station and two-way radio systems. About the role Perform some management duties within the Security Technology group Identify, quantify and prepare total solutions for security and safety risks and enhancements Manage, oversee and review the design of security systems and their implementation Act as system manager for all installed security systems Oversee a formal process improvement program for services Provide measurement reports to senior management Identify and manage contractors for outsourced projects Provide project management, direction and innovation in the areas of strategic planning,...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We are seeking a highly professional Support Agent I to join our Customer Support team. Your primary responsibility will be to enhance the customer experience by ensuring optimal use of our products. When challenges arise, you will deliver solutions that not only resolve issues but...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Role Overview: You will be responsible for a broad range of technology transactions and operational issues, and for counseling business and sales units on a variety of issues within the North America...