Greater Lowell Technical High School
Tewksbury, MA
The Applications Engineer I provides direct customer-facing support for system demonstrations, buyoffs, and initial system setup. Interactions include assisting with pre-sales support, configuring machines during demonstrations and buyoffs, and providing initial post-sales support. This role involves learning application knowledge and contributing to the characterization of machine performance.\ Responsibilities\ Conducts initial new machine setup and calibration prior to customer buyoffs.\ Assists in the execution of machine buyoffs, including installation and training activities.\ Delivers training courses for customers, focusing on standard procedures.\ Performs process development for customers when assigned, under supervision.\ Provides post-sales process and system support for established issues.\ Contributes to conducting system demonstrations, either with the customer present or by building and reporting on finished parts\...

