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10752 head of customer experience operations jobs found

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AP
Full time
 
Air Freight Manager - Chicago
A.P. Moller Maersk Itasca, IL
Air Freight Manager – Chicago About the role We are hiring an Air Freight Manager to lead day‑to‑day air freight execution at our Chicago location. This is a fully onsite role focused on operational delivery, team leadership, and performance outcomes within a smaller station setup. The role reports to the Head of Air Operations & Customer Experience and plays a key part in ensuring reliable and cost‑effective air freight execution for customers. What you’ll be doing In this role, you will remain close to daily operations while leading a directly reporting team. Your responsibilities will include: Leading daily air freight operations , ensuring shipment accuracy, timeliness, and compliance Managing team productivity, cost discipline, and operational KPIs Preventing financial losses through strong operational controls Driving adherence to standardized processes and procedures Supporting customer growth through consistent service...

Apr 20, 2026
ET
Full time
 
Biomedical Operator- 3rd Shift
Enerpac Tool Group Cortland, NY
CORTLAND BIOMEDICAL – Who we are? Cortland Biomedical custom builds high-performance biomedical textile structures. The company applies over 40 years of experience in textile engineering and advanced fabric design methods to braid, knit and woven products that meet the demands of a diverse set of customers in the biomedical product space. The company also offers a full range of design, development and manufacturing services as well as a wide variety of biomedical materials. Never comfortable with the status quo, complex biomedical textile challenges are tackled with agility, credibility and curiosity. Cortland Biomedical is wholly owned by Enerpac Tool Group. Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Company’s businesses are global leaders in high pressure hydraulic tools, controlled force products and solutions for precise positioning of heavy loads that help customers...

Apr 19, 2026
Co
Full time
 
Building/Engineering Clerical III
City of North Royalton North Royalton, OH
Building/Engineering Clerical III- Full Time TO APPLY: Applications are available at www.northroyalton.org and City Hall, 14600 State Road, North Royalton, OH 44133 between 8:00am and 4:30pm. Completed applications can be dropped off at City Hall or emailed to hr@northroyalton.org. POSITION TITLE: Clerical III -Full Time FLSA STATUS: Non-Exempt REPORTS TO: Building Dept Office Mgr. HOURLY RATE: $ 22.37 JOB SUMMARY : The Clerical III position is a full-time position that is scheduled for 40 hours a week. This position provides secretarial and office support to the Engineering Department and is backup to the Building Division. This position will perform a wide variety of duties with minimal supervision and must possess ability to prioritize work with an emphasis on multitasking. This position plays a key role in ensuring the smooth operation of departmental functions by managing communications, maintaining records, coordinating meetings, and assisting with...

Apr 19, 2026
GL
Head of AI Enablement & Best Practices - FPRS
Guardian Life Bethlehem, PA
We are seeking a strategic, collaborative, and innovative leader to serve as the Head of AI Enablement & Best Practices for Financial Protection & Retirement Solutions (FPRS). In this highly visible role, you will help democratize AI across FPRS by enabling broad, responsible adoption of readily available AI tools-including Microsoft Copilot, Copilot Studio, and other enterprise-approved GenAI and low-code / no-code agentic AI tools that enable workflow automation. The focus of this role is to unlock day-to-day business value by making AI accessible, practical, and scalable for non-technical users across FPRS. You will work closely with FPRS leaders and cross-functional partners to ensure AI is applied in practical, repeatable, and scalable ways that improve day-to-day work, rather than remaining isolated to bespoke solutions fit for larger scale use cases or technical teams only. A successful candidate will partner with business, technology, and enablement...

Apr 19, 2026
WC
Kinetic Buried Drop Technician- Entry Level
Windstream Communications Inman, SC
Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies. www.GoKinetic.com __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ About the Role: As a Kinetic Buried Drop Team, you will perform the physical installation of buried copper, fiber, and coaxial cable from the network hub to the customers' residence. Our team of Buried Drop Technicians cares about technology and connecting customers to products they value. This is a safety sensitive position. What You'll Do: Perform the physical installation of buried copper, fiber & coaxial drop cable to connect Uniti's network to the customers' residence. Use your technical expertise and customer focus to create meaningful connections with customers. Interpret work drawings and instructions and complete necessary paperwork. Sell and...

Apr 19, 2026
Indiana University
Part-Time Student Lead Building Manager, Indiana Memorial Union
Indiana University Bloomington, IN
Department INDIANA MEMORIAL UNION (BA-IMAU-IUBLA) Department Information The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University (IU) experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission. Often seen as the heart of campus, the Indiana Memorial Union is a historic 500,000 square foot Student Union which serves as the center of the student experience and for many visitors represents their first experience with Hoosier Hospitality. Our mission is to Welcome All and help build connections that last a lifetime, to each other, and to IU. Job Summary The Student Lead Building Manager is the head of the student Building Manager team...

Apr 19, 2026
Minnesota Department of Human Services
Office & Admin Specialist
Minnesota Department of Human Services Ely, MN
Working Title: Office & Admin Specialist Job Class: Office and Administrative Specialist Agency: MN Department of Natural Resources Job ID : 93560 Location : Bear Head Lake State Park Telework Eligible : No Full/Part Time : Part-Time Regular/Temporary : Seasonal Who May Apply : Open to all qualified job seekers Date Posted : 04/15/2026 Closing Date : 05/05/2026 Hiring Agency/Seniority Unit : Department of Natural Resources Division/Unit : Parks and Trails Region 2 Work Shift/Work Hours : Day Shift Days of Work : Monday - Thursday Travel Required : Yes - Up to 25% of the time Salary Range: $20.32 - $25.41 / hourly Classified Status : Classified Bargaining Unit/Union : 206 - Clerical/AFSCME Work Area : Bear Head Lake State Park FLSA Status : Nonexempt Designated in Connect 700 Program for Applicants...

Apr 19, 2026
GL
Head of AI Enablement & Best Practices - FPRS
Guardian Life Boston, MA
We are seeking a strategic, collaborative, and innovative leader to serve as the Head of AI Enablement & Best Practices for Financial Protection & Retirement Solutions (FPRS). In this highly visible role, you will help democratize AI across FPRS by enabling broad, responsible adoption of readily available AI tools-including Microsoft Copilot, Copilot Studio, and other enterprise-approved GenAI and low-code / no-code agentic AI tools that enable workflow automation. The focus of this role is to unlock day-to-day business value by making AI accessible, practical, and scalable for non-technical users across FPRS. You will work closely with FPRS leaders and cross-functional partners to ensure AI is applied in practical, repeatable, and scalable ways that improve day-to-day work, rather than remaining isolated to bespoke solutions fit for larger scale use cases or technical teams only. A successful candidate will partner with business, technology, and enablement...

Apr 19, 2026
GL
Head of AI Enablement & Best Practices - FPRS
Guardian Life New York, NY
We are seeking a strategic, collaborative, and innovative leader to serve as the Head of AI Enablement & Best Practices for Financial Protection & Retirement Solutions (FPRS). In this highly visible role, you will help democratize AI across FPRS by enabling broad, responsible adoption of readily available AI tools-including Microsoft Copilot, Copilot Studio, and other enterprise-approved GenAI and low-code / no-code agentic AI tools that enable workflow automation. The focus of this role is to unlock day-to-day business value by making AI accessible, practical, and scalable for non-technical users across FPRS. You will work closely with FPRS leaders and cross-functional partners to ensure AI is applied in practical, repeatable, and scalable ways that improve day-to-day work, rather than remaining isolated to bespoke solutions fit for larger scale use cases or technical teams only. A successful candidate will partner with business, technology, and enablement...

Apr 18, 2026
USAJOBS
Part time
 
Transportation Security Officer
USAJOBS Hebron, KY
Summary Transportation Security Officers are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to All U.S. Citizens and U.S. Nationals Duties Salary Information: The salary range for Hebron, KY (CVG - Cincinnati/Northern Kentucky International Airport) is $48,023 to $59,209 or $23.01 to $28.37 per hour and includes locality pay of 21.93%. At this time, this airport is only seeking qualified female candidates to meet mission related staffing needs. The applications of male candidates will be accepted but not considered until staffing...

Apr 18, 2026
Co
Full time
 
Admin Services Analyst II- Riverside and Palm Desert
County of Riverside CA
For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section. ABOUT THE POSITION The County of Riverside Fire Department is seeking applicants for an Administrative Services Analyst II to support the Riverside and Palm Desert locations. The Administrative Services Analyst II serves as a key administrative leader responsible for managing the department’s public records program, overseeing administrative operations, and coordinating accreditation activities. This position provides high-level analytical, operational, and organizational support to ensure transparency, compliance, and continuous improvement across the department. The Administrative Services Analyst II is distinguished from the Administrative Services Supervisor by the latter's responsibility for projecting, justifying, recommending, and implementing solutions to a variety of complex problems with limited direction and review from...

Apr 18, 2026
Clemson University
Pathology Section Head
Clemson University Clemson, SC
Pathology Section Head Location: Open Date: Description WELCOME TO CLEMSON! Clemson is calling...are you ready to answer the call? One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond. So,... are you ready? JOB SUMMARY: Serve as the Section Head of Pathology, providing scientific leadership and oversight of the pathology section, including veterinary student pathology...

Apr 18, 2026
VB
Full time
 
Production Baker - Sourdough Bread
Voyageurs Bakehouse Green Bay, WI
Job Description for Full Time Bread Baker Green Bay | Starting ASAP I. ROLE: 1 II. RESPONSIBILITIES 2 III. PERSONAL SKILLS & REQUIREMENTS: 2 IV. BENEFITS & COMPENSATION 3 V. ABOUT VOYAGEURS: 4 VI. TO APPLY: 4 I. ROLE: As a Bread Baker, you will be an integral part in creating excellent sourdough bread in an efficient, professional manner. You will immerse yourself in the craft of baking sourdough breads and other baked goods. You will get first hand training and mentorship from Voyageurs Bakehouse Head Baker Jake and the leaders in the current bread team. Being a Bread Baker means you are efficient with the highest focus on unwavering consistency of your finished product for ultimate customer satisfaction. You must be comfortable working at a fast pace, quick to problem solve, have high attention to detail, and possess a good understanding of baking techniques. To be a successful Bread Baker, you need to be a communicative team...

Apr 17, 2026
MC
Full time
 
General Manager - Patisserie
Michigan Cream & Sugar Saginaw, MI
Saginaw’s Pâtisserie, a business of HORIZONS Conference Center, is a European-inspired bakery specializing in fabulous pastries, handcrafted desserts and an ever-changing menu of gorgeous gourmet delights that make every day a special occasion. We are seeking an experienced, entrepreneurial-minded general manager to oversee operations and drive the growth and success of a beloved local bakery with a highly respected reputation for top-notch pastries, tortes and extraordinary confections. The successful candidate will have a background working in a fine bakery as a pastry chef or head baker, preferably with a minimum of 5 years of supervisory and marketing experience. The Art of Hospitality – going above and beyond for our guests in every interaction – is at the core of the Pâtisserie experience. The general manager is a forward-thinking professional who must have a passion for baking and customer service and a demonstrated flair for the craft. Exceptional interpersonal skills,...

Apr 17, 2026
GL
Full time
 
Head of AI Enablement & Best Practices – FPRS
Guardian Life New York, NY
We are seeking a strategic, collaborative, and innovative leader to serve as the Head of AI Enablement & Best Practices for Financial Protection & Retirement Solutions (FPRS). In this highly visible role, you will help democratize AI across FPRS by enabling broad, responsible adoption of readily available AI tools—including Microsoft Copilot, Copilot Studio, and other enterprise‑approved GenAI and low‑code / no‑code agentic AI tools that enable workflow automation. The focus of this role is to unlock day‑to‑day business value by making AI accessible, practical, and scalable for non‑technical users across FPRS. You will work closely with FPRS leaders and cross‑functional partners to ensure AI is applied in practical, repeatable, and scalable ways that improve day‑to‑day work, rather than remaining isolated to bespoke solutions fit for larger scale use cases or technical teams only. A successful candidate will partner with business, technology, and enablement...

Apr 17, 2026
Ak
Rail Operations Team Lead
Akima Lawton, OK
AFO is looking for a Rail Operations Team Lead to work in Fort Sill, OK. The Rail Operations Team Lead works under the supervision and at the direction of the Transportation Manager. The Rail Operations Team Lead is a railway professional responsible for the safe operation, security, and movement of freight trains. The Rail Operations Team Lead manages train and crew activities during standard operations, emergencies, adverse weather, or other non-standard situations to ensure the safe movement of cargo. To join our team of outstanding professionals, apply today! Responsibilities Ensure the train operates within safety rules, managing speed restrictions, and handling emergency procedures in accordance with GCOR and ABTH. Serves as primary Locomotive Engineer on assigned Diesel-Electric Locomotives over approximately 16 miles of Government reservation trackage. Manages the makeup of the train, switching cars, and coordinates the movements in the rail yard and...

Apr 17, 2026
Missouri State Department of Corrections
Full time
 
Constituent Services Support Assistant Central Office
Missouri State Department of Corrections Jefferson City, MO
Job Summary - Why you’ll love this position DOC INTERNAL ONLY A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors. We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529...

Apr 17, 2026
NC
Technical Community Lead
Normal Computing Corporation New York, NY
About Normal Computing | Incredible Opportunities The Normal Team builds foundational software and hardware that help move technology forward, supporting the semiconductor industry, critical AI infrastructure, and the broader systems that power our world. We work as one team across New York, San Francisco, Copenhagen, and London. Your Role in Our Mission Normal has paying customers, a product in market, and a growing presence at the conferences and forums where semiconductor and AI infrastructure engineers gather. What we don't yet have is the community infrastructure to turn that presence into a scaled, engaged network. That's this role. You will drive the strategy and execution for building Normal's technical community: the engineers, researchers, and technical leaders working in design verification, AI-assisted EDA, and adjacent disciplines. That means growing the audience across social, content, and event channels; launching and running a real-time community...

Apr 17, 2026
GL
Full time
 
Head of AI Enablement & Best Practices - FPRS
Guardian Life Stamford, CT
We are seeking a strategic, collaborative, and innovative leader to serve as the Head of AI Enablement & Best Practices for Financial Protection & Retirement Solutions (FPRS). In this highly visible role, you will help democratize AI across FPRS by enabling broad, responsible adoption of readily available AI tools-including Microsoft Copilot, Copilot Studio, and other enterpriseapproved GenAI and lowcode / nocode agentic AI tools that enable workflow automation. The focus of this role is to unlock daytoday business value by making AI accessible, practical, and scalable for nontechnical users across FPRS. You will work closely with FPRS leaders and crossfunctional partners to ensure AI is applied in practical, repeatable, and scalable ways that improve daytoday work, rather than remaining isolated to bespoke solutions fit for larger scale use cases or technical teams only. A successful candidate will partner with business, technology, and enablement teams to...

Apr 17, 2026
Find Recruitment
Full time
 
Head of finance and business services chief
Find Recruitment Wellington, New Zealand
* Strategic CFO shaping financial sustainability and organisational performance * Significant portfolio spanning finance, risk, procurement and operations * Influence system-level outcomes for NZ's environmental protection framework Your new company: The Environmental Protection Authority (EPA) is a Crown Agent responsible for regulating activities that affect Aotearoa New Zealand's environment. We balance environmental, economic, social and safety considerations in everything we do and ensure New Zealand meets its national and international environmental obligations. This is an opportunity to join a purpose-led organisation delivering outcomes that matter for future generations. Your new role: As Head of Finance & Business Services, you will act as trusted and strategic advisor to the Chief Executive, Board, and Executive Leadership Team. This is a pivotal role at the heart of the organisation, providing strategic leadership across finance, planning and performance,...

Apr 17, 2026
CO
Full time
 
Manager product management - strategy business
Capital One Financial Corporation McLean, VA
Manager, Product Management - AI Strategy & Enablement (Business Cards & Payments) Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team: The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners. We offer financial products and services for small business owners through corporate clients, with the goal to pave the path for them to do more business. We’ve built an organization that is focused...

Apr 17, 2026
Di
Full time
 
Manager, Product Management - AI Strategy & Enablement (Business Cards & Payments)
Dice New York, NY
Manager, Product Management - AI Strategy & Enablement (Business Cards & Payments) Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team: The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners. We offer financial products and services for small business owners through corporate clients, with the goal to pave the path for them to do more business. We've built an organization...

Apr 16, 2026
FS
Full time
 
Compliance Coordinator
FirstService Residential Beaufort, SC
Description Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Compliance Coordinator to join our team! Purpose: The Latitude Margaritaville at Hilton Head Compliance Coordinator is a key advisor to the Community Association Manager. The role creates value for the Association by conducting regular inspections within the community for compliance to the Association’s Governing Documents and adopted policies & procedures and makes recommendations to the Community Association Manager and Board of Directors for compliance actions. Key Responsibilities and Accountabilities: Operations and Compliance Management: Conduct regular inspections of home lots and homes for compliance with Association governing documents, adopted Association policies, and proper completion of approved ACC/ARB decisions. Assist Community Association Manager by meeting with homeowners to educate them on the importance of compliance,...

Apr 16, 2026
FS
Full time
 
Assistant Food & Beverage Manager
FirstService Residential Beaufort, SC
Description Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for an Assistant Food & Beverage Manager to join our team! Key Responsibilities and Accountabilities: Leadership: Assists F&B Manager & Executive Chef in creating and maintaining a positive team atmosphere in the work place. Maintains a high level of Resident contact throughout service hours. Provide leadership and direction to the property employees to ensure strict adherence to all applicable standard policies, procedures, and programs. Possess strong interpersonal skills and be able to interact and communicate successfully to the residents and team. Ability to lead staff through all service types (a la carte, buffet, etc.). Keep current with industry concepts, practices, and procedures that fully align with the Latitude Margaritaville Brand. Receives and resolves complaints concerning dining service. Complies with state and federal...

Apr 16, 2026
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