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198 complaints grievances jobs found

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ML
Complaints & Grievances - Unit Leader
MetLife Omaha, NE, USA
Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clarks Summit, PA, San Juan, PR, West Des Moines, IA office In office once a month for meetings About the Team The Complaints & Grievance Team supports Group Claims and Operations by tracking, monitoring, and resolving member complaints and grievances submitted through Corporate Complaints on behalf of the Claims Organization. The Opportunity The Unit Leader oversees the daily operations of a team of Complaint & Litigation Specialists. This role requires strong inventory management skills, a focus on timely and accurate case resolution, and effective collaboration with partners across the organization. How You'll Make an Impact Lead and develop a team of Complaint & Litigation Specialists responsible for logging, reviewing, and researching complaints and grievances for assigned products....

Feb 16, 2026
ML
Complaints & Grievances - Unit Leader
MetLife Clarks Summit, PA, USA
Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clarks Summit, PA, San Juan, PR, West Des Moines, IA office In office once a month for meetings About the Team The Complaints & Grievance Team supports Group Claims and Operations by tracking, monitoring, and resolving member complaints and grievances submitted through Corporate Complaints on behalf of the Claims Organization. The Opportunity The Unit Leader oversees the daily operations of a team of Complaint & Litigation Specialists. This role requires strong inventory management skills, a focus on timely and accurate case resolution, and effective collaboration with partners across the organization. How You'll Make an Impact Lead and develop a team of Complaint & Litigation Specialists responsible for logging, reviewing, and researching complaints and grievances for assigned products....

Feb 16, 2026
ML
Complaints & Grievances - Unit Leader
MetLife Bloomfield, CT, USA
Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clarks Summit, PA, San Juan, PR, West Des Moines, IA office In office once a month for meetings About the Team The Complaints & Grievance Team supports Group Claims and Operations by tracking, monitoring, and resolving member complaints and grievances submitted through Corporate Complaints on behalf of the Claims Organization. The Opportunity The Unit Leader oversees the daily operations of a team of Complaint & Litigation Specialists. This role requires strong inventory management skills, a focus on timely and accurate case resolution, and effective collaboration with partners across the organization. How You'll Make an Impact Lead and develop a team of Complaint & Litigation Specialists responsible for logging, reviewing, and researching complaints and grievances for assigned products....

Feb 16, 2026
ML
Complaints & Grievances - Unit Leader
MetLife Aurora, IL, USA
Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clarks Summit, PA, San Juan, PR, West Des Moines, IA office In office once a month for meetings About the Team The Complaints & Grievance Team supports Group Claims and Operations by tracking, monitoring, and resolving member complaints and grievances submitted through Corporate Complaints on behalf of the Claims Organization. The Opportunity The Unit Leader oversees the daily operations of a team of Complaint & Litigation Specialists. This role requires strong inventory management skills, a focus on timely and accurate case resolution, and effective collaboration with partners across the organization. How You'll Make an Impact Lead and develop a team of Complaint & Litigation Specialists responsible for logging, reviewing, and researching complaints and grievances for assigned products....

Feb 16, 2026
ML
Complaints & Grievances - Unit Leader
MetLife Warwick, RI, USA
Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clarks Summit, PA, San Juan, PR, West Des Moines, IA office In office once a month for meetings About the Team The Complaints & Grievance Team supports Group Claims and Operations by tracking, monitoring, and resolving member complaints and grievances submitted through Corporate Complaints on behalf of the Claims Organization. The Opportunity The Unit Leader oversees the daily operations of a team of Complaint & Litigation Specialists. This role requires strong inventory management skills, a focus on timely and accurate case resolution, and effective collaboration with partners across the organization. How You'll Make an Impact Lead and develop a team of Complaint & Litigation Specialists responsible for logging, reviewing, and researching complaints and grievances for assigned products....

Feb 16, 2026
Hu
Full time
 
Bilingual representative
Humana Remote (Dover, DE, USA)
The Bilingual Grievances & Appeals Representative 3 manages client concerns by conducting and responding to complaints, grievances and appeals in a consistent fashion, adhering to all regulatory, accreditation and internal processing timelines. Collect, analyze, and interpret trend information to address and resolve non-routine business-related concerns. Responsibilities Bilingual Grievances & Appeal Representative 3 Reviewing customer complaints Outreach to providers and members Customer conflict resolution Conflict prevention Required Qualifications 1 or more years of experience in a telephonic customer service environment Strong data entry skills Experience with Microsoft Word, Excel & Outlook Fully Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. If selected for the...

Mar 05, 2026
Chicago Transit Authority
Full time
 
Manager, Control Center
Chicago Transit Authority Chicago, IL, USA
Manager, Control Center - (2600002L) Description SALARY $126,576.04 Position Summary Directs, manages, coordinates and integrates the functions and activities of Control Center Bus, Rail, Power, Rail Customer Service Representative/Security Controllers, and Communication Coordinators for efficiency of departmental operations. Supervises, coordinates and directs the restoration and issuance of communication directives to assure the successful operation of planned and unplanned incidents and service disruptions. Verifies prompt contact is initiated with internal and external customers of pertinent details relating to disruptions at the onset, and during a delay. Monitors the performance of Controllers and Coordinators for compliance with Authority programs and policies and attainment of goals and objectives. Monitors the performance of Controllers, Coordinators, and bus/rail operations to assure safety procedures and guidelines are adhered to at all times. Qualifications...

Feb 21, 2026
Ak
Armed Transportation Officer ($2,000 Sign On Bonus)
Akima New York, NY, USA
AIP is looking for Armed Transportation Officers for future anticipated openings. This position is contingent upon contract award. Under direct supervision of the on-duty Shift Supervisor, or general supervision of facility command staff. Responsible for maintaining a secure detention facility and the safe custody of detainees. To join our team of outstanding professionals, apply today! Hourly rate is $17.72/hour during training and increases to $35.97 after training. Responsibilities Supervises and controls detainee behavior during the operation of the detention facility; or restrain by force if necessary, using handcuffs and other restraints. Exercises appropriate judgment in handling of special needs situations or detainees. Communicates effectively and coherently with other staff or detainee with approved facility communication devices including the telephone system, intercom system, and portable radios; demonstrate effective communicative skills with...

Feb 15, 2026
Music & Arts
Full time
 
District Sales Manager
Music & Arts St. Peters, MO, USA
The District Sales Manager is responsible for delivering a fantastic experience for customers and associates while achieving the financial results. A District Manager sets out to inspire and develop the future leaders of the organization while setting clear expectations. To be successful in this role, they will need to create a productive working atmosphere in our stores. This position services 12 stores throughout the PNW. This is a remote position. Essential Functions (not all inclusive): Direct and coordinate activities involving sales and services while focusing on delivering an exceptional customer experience Support and lead retail stores to execute high level of merchandising standards Monitor reports to forecast sales, margin and expenses; develop effective ways to fill gaps in performance. Recruit, interview, select, hire, and promote associates Provide guidance and direction and coaching to associates to help improve, including setting performance...

Mar 14, 2026
So
Full time
 
Youth Center Rights Coordinator (CYSO III) - Gilliam Youth Services Center
State of Colorado Denver, CO, USA
Department Information This position is open only to Colorado state residents. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! Physical Job location: Gilliam Youth Services 2844 N Downing St. Denver, CO 80205 About the Division of Youth Services: The mission of the Division of Youth Services (DYS) is to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive youth development. The strategic goal of DYS is to operate healthy trauma-responsive organizational environments as demonstrated through prosocial, safe, and non-violent interactions. DYS provides a continuum of services that encompass juvenile detention, assessment, commitment and parole. DYS is the agency statutorily mandated to...

Mar 14, 2026
State of Colorado
Full time
 
Youth Center Rights Coordinator (CYSO III) - Gilliam Youth Services Center.
State of Colorado Denver, CO, USA
Department Information This position is open only to Colorado state residents. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! Physical Job location: Gilliam Youth Services 2844 N Downing St. Denver, CO 80205 About the Division of Youth Services: The mission of the Division of Youth Services (DYS) is to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive youth development. The strategic goal of DYS is to operate healthy trauma-responsive organizational environments as demonstrated through prosocial, safe, and non-violent interactions. DYS provides a continuum of services that encompass juvenile detention, assessment, commitment and parole. DYS is the agency statutorily mandated to provide for the care and...

Mar 14, 2026
SP
Building Administrative Asst (198 Days) - Willowbrook
Southeast Polk CSD Altoona, IA, USA
Building Administrative Asst (198 Days) - Willowbrook JobID: 4928 Position Type: Secretarial/ Administrative Assistant Date Posted: 3/9/2026 Location: Willowbrook Elementary Date Available: As Soon As Possible Closing Date: Until Filled SOUTHEAST POLK COMMUNITY SCHOOL DISTRICT Job Description Job Title: Administrative Assistant (198 Days) Hours: 8 am-12 pm M-F Location: Willowbrook Qualifications: Minimum of high school diploma or equivalent required, advanced degree preferred. Strong aptitude for computer software, database management and overall technology concepts. Ability to relate successfully with students, staff, families, and the community; and adhere to confidentiality in all situations. Ability to maintain accurate records, filing systems, and organize varied tasks effectively while paying close attention to detail. Effective oral and written communication skills....

Mar 13, 2026
SP
Head Girls Varsity Basketball Coach
Southeast Polk CSD Pleasant Hill, IA, USA
SOUTHEAST POLK COMMUNITY SCHOOL DISTRICT Job Description Title: Athletic Coach Location: Sr. High Qualifications: 1. Coaching Authorization or Endorsement issued by the Iowa Department of Education. 2. Demonstrated proficiency to perform specific assignment. 4. Preference given to successful experience at assignment/level. 5. Such alternatives to the above qualifications as the Board may find appropriate and acceptable. Reports to: Activities Director Supervises: Students, Assistants Job Goal: To create an athletics program favorable to student learning and personal growth; to establish effective rapport with students, families, and collaborative peers; to guide all students to develop skills, attitudes, and knowledge needed for students to succeed in college, career, and civic life; to dedicate oneself to realizing the vision and mission of the district while conducting the work in accordance with the district core values. Performance...

Mar 13, 2026
Uo
Full time
 
Customer Service Representative (Overnight) - Veterinary Teaching Hospital
University of Illinois at UrbanaChampaign Urbana, IL, USA
Customer Service Representative (Overnight) - Veterinary Teaching Hospital Veterinary Teaching Hospital Job Summary Under general supervision, the Customer Service Representative will represent the Veterinary Teaching Hospital in all communications with referring veterinarians, clients, faculty, staff, and students. This individual will be responsible for performing complex customer service and clerical duties as they pertain to the needs of the hospital and its clients utilizing caring and optimistic attitudes with quick and adaptable problem-solving skills. This position may assist in the Small Animal Clinic, Large Animal Clinic, and/or South Clinic as needed. Duties & Responsibilities Customer Service Greet clients in-person and over the phone in a friendly and helpful manner; determines nature and purpose of inquiry/visit and handles or directs appropriately. Must determine whether the current visit is the...

Mar 13, 2026
EH
Grievance/Appeals Representative I
Elevance Health Woburn, MA, USA
Title: Grievance/Appeals Representative I Locations: Woburn, MA and Manchester, NH This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Grievance/Appeals Representative I is responsible for reviewing, analyzing and processing member complaints in accordance with policies and claims events to determine the extent of the company's liability and entitlement. How You Will...

Mar 12, 2026
MT
Workforce Relations Specialist or Workforce Relations Sr. Specialist
Michigan Technological University Houghton, MI, USA
Workforce Relations Specialist or Workforce Relations Sr. Specialist Apply now (https://secure.dc4.pageuppeople.com/apply/1021/gateway/default.aspx?c=apply&lJobID=494128&lJobSourceTypeID=796&sLanguage=en-us) Job No: 26004RP Department: Human Resources Work Type: Staff - Full Time Location: Lakeshore Center (Houghton, MI) Full Time / Part Time: Full Time Categories: Human Resources Applications Close: 15 Mar 2026 Eastern Daylight Time Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nearly 7,500 students from more than 60 countries around the world. Consistently ranked among the best universities in the country for return on investment, Michigan's flagship technological university offers more than 185 undergraduate (https://www.mtu.edu/admissions/academics/majors/) and graduate...

Mar 12, 2026
TM
Full time
 
Head of Employee & Labor Relations
The Metropolitan Museum of Art New York, NY, USA
About The Metropolitan Museum Of Art The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online. Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world. At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. Respect: Engage one another with collegiality, empathy, and kindness, always. Inclusivity: Ensure...

Mar 11, 2026
Uo
Full time
 
Customer Service Representative (Overnight) - Veterinary Teaching Hospital
University of Illinois UrbanaChampaign Urbana, IL, USA
Customer Service Representative (Overnight) - Veterinary Teaching Hospital Veterinary Teaching Hospital Job Summary Under general supervision, the Customer Service Representative will represent the Veterinary Teaching Hospital in all communications with referring veterinarians, clients, faculty, staff, and students. This individual will be responsible for performing complex customer service and clerical duties as they pertain to the needs of the hospital and its clients utilizing caring and optimistic attitudes with quick and adaptable problem-solving skills. This position may assist in the Small Animal Clinic, Large Animal Clinic, and/or South Clinic as needed. Duties & Responsibilities Customer Service Greet clients in-person and over the phone in a friendly and helpful manner; determines nature and purpose of inquiry/visit and handles or directs appropriately. Must determine whether the current visit is the patient's initial visit to the...

Mar 11, 2026
Nestlé USA
Assistant Human Resources Manager
Nestlé USA Anderson, IN, USA
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. Join Our Anderson Team as an Assistant Human Resources Manager In this role, you’ll be...

Mar 10, 2026
FD
Middle School Assistant Football Coach
Fort Dodge Community School District Fort Dodge, IA, USA
Middle School Assistant Football Coach JobID: 5846 Position Type: Coaching/ Middle School Coach Date Posted: 3/3/2026 Location: Fort Dodge Middle School Middle School Assistant Football Coach Supervisor: Athletics and Activity Director Contract Length: varies Job Classification: Coach FLSA Status: non-exempt Compensation: $2,438/yr In the Fort Dodge Community School District, we are professional, high-performing team players focused on delivering the best possible learning experience for each one of our 3700 students. We respect diversity, value integrity, reward competitively, celebrate success and support employee growth and development. We aim to attract, develop and retain the best people as part of our Dodger family. Job Summary To instruct athletes in the fundamental skills, strategy and physical training necessary for them to realize a degree of individual and team success. At the same time, the coach must instruct and...

Mar 09, 2026
PE
Full time
 
Production Line Lead
Pactiv Evergreen Walton, KY, USA
Company Overview: Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description: Production Line Lead Walton, KY Compensation Includes...

Mar 09, 2026
NM
Full time
 
Employee Relations Manager
NORTHEAST MICHIGAN COMMUNITY SERVICE AGENCY INC. Alpena, MI, USA
The Employee Relations Manager leads employee relations and performance management for ECS, serving as the primary HR partner for employees and leaders. This role supports a positive, compliant, and high-performing workplace by addressing employee concerns, managing investigations, coaching leaders, and ensuring consistent application of policies. The Manager works closely with the HR Director and HR team to support the full employee lifecycle, strengthen engagement, and proactively identify organizational risks. Key Responsibilities Serve as the main point of contact for employee relations issues, including workplace concerns, grievances, conflict resolution, and policy interpretation. Conduct fair and timely investigations into complaints, policy violations, misconduct, and discrimination. Provide recommendations for corrective action and maintain accurate, confidential documentation. Coach supervisors on performance management, documentation, corrective action,...

Mar 09, 2026
Lensa
Full time
 
Manufacturing Assistant HR Leader
Lensa Denver, CO, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Kroger Family of Companies. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Position Summary:Effectively perform all duties in an efficient manner within company policies and procedures. Assist the Human Resources Manager in leading the Human Resources department to ensure that all day-to-day operations run smoothly, supporting the entire plant in the areas of Safety, Quality and Reliability (SQR) and our corporate strategy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety...

Mar 09, 2026
FD
(MS) Head 7th Grade Boys Basketball Coach
Fort Dodge Community School District Fort Dodge, IA, USA
(MS) Head 7th Grade Boys Basketball Coach JobID: 5845 Position Type: Coaching/ Middle School Coach Date Posted: 3/3/2026 Location: Fort Dodge Middle School (MS) Head 7th Grade Boys Basketball Coach Supervisor: Athletics and Activity Director Contract Length: varies Job Classification: Coach FLSA Status: non-exempt Compensation: $2,906/yr In the Fort Dodge Community School District, we are professional, high-performing team players focused on delivering the best possible learning experience for each one of our 3700 students. We respect diversity, value integrity, reward competitively, celebrate success and support employee growth and development. We aim to attract, develop and retain the best people as part of our Dodger family. Job Summary To instruct athletes in the fundamental skills, strategy and physical training necessary for them to realize a degree of individual and team success. At the same time, the coach must...

Mar 08, 2026
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