Full time
State of Alaska
Anchorage, AK, USA
Come join the State of Alaska! This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more. The Department of Family & Community Services is recruiting for a Non-Perm Microcomputer/Network Technician 2 in Anchorage! This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. What You Will Be Doing: Under the direction of the Finance and Management Services (FMS), Section of Information Technology, Customer Service (IT/CS), the Microcomputer/Network Technician position is responsible for providing technical support customer service for all Department of Family and Community Services (DFCS) employees. This position is responsible for troubleshooting, and resolving hardware and software IT issues, and documenting and tracking resolutions through Web Help Desk (WHD), the primary DFCS IT ticketing system. Responsible...