BMW of Schererville
Schererville, IN
Department: Service Purpose: The Serra Automotive Group is looking for an Automotive Service Advisor to join our team due to our growing business. You MUST possess a positive attitude, dependability, and exceptional detail-orientated skills. BMW, Jaguar, or Land Rover experience is a plus. The Service Advisor is responsible for creating compelling, long-term customer relationships, consulting with customers on service needs, meeting monthly sales goals, performing a thorough vehicle walk around inspection and ensuring customers receive prompt, courteous, and effective service. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer...

