Full time
Federation of State Massage Therapy Boards
Overland Park, KS
Job Summary Are you ready to make a meaningful impact in the world of massage therapy regulation? Do you thrive in a vibrant environment where your voice truly matters? FSMTB is seeking enthusiastic team member to support our examination and customer service programs. In this role, you’ll review and process examination applications with accuracy, enforce policies, and manage documentation. You’ll also be a trusted point of contact for our customers—answering emails and phone calls in a professional, calm, and courteous manner. Our customers include massage students, instructors, school administrators, practitioners, and member boards. FSMTB offers a positive, supportive, and collaborative work culture where your contributions are valued and your work makes a difference. Responsibilities Deliver exceptional customer service with professionalism, diplomacy, and discretion. Strong communication skills — clear and confident on the phone, with excellent oral and written...

