4339 customer service specialist jobs found

3.4 Full-time Full Job Description The Customer Service Specialist, Carrier Sales is an integral part of the DSV Road US team’s freight brokerage operations. They assist with the building and development of relationships with carriers and customers by providing exceptional customer service. They ensure that correct information is provided to carriers and clients, while accurately tracking various shipment pick-ups and deliveries to their final delivery destination. ESSENTIAL DUTIES AND RESPONSIBILITIES Develops carrier relationships in order to effectively support customers. Maintains and grows relationships with carrier accounts. Ensures problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing solutions. Has daily contact with carriers to determine availability while negotiating transportation rates. Provides consistent and exceptional customer service levels to carriers...

Goldwiser is seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information, purchasing precious metals and resolving issues. No experience is necessary. Sales experience is a must. Paid training is provided. Successful completion is required to be hired on. Responsibilities Purchase precious metal items from our customers Handle customer inquiries and complaints Provide information about the services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services Daily digital and online marketing to promote new business Qualifications Previous experience in customer service, sales, or other related fields required Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal...

3.4 Full-time Full Job Description The Customer Service Specialist, Carrier Sales is an integral part of the DSV Road US team’s freight brokerage operations. They assist with the building and development of relationships with carriers and customers by providing exceptional customer service. They ensure that correct information is provided to carriers and clients, while accurately tracking various shipment pick-ups and deliveries to their final delivery destination. ESSENTIAL DUTIES AND RESPONSIBILITIES Develops carrier relationships in order to effectively support customers. Maintains and grows relationships with carrier accounts. Ensures problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing solutions. Has daily contact with carriers to determine availability while negotiating transportation rates. Provides consistent and exceptional customer service levels to carriers...

3.4 Quick Apply Full-time 2 hours ago Full Job Description Goldwiser is seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information, purchasing precious metals and resolving issues. No experience is necessary. Sales experience is a must. Paid training is provided. Successful completion is required to be hired on. Responsibilities: Purchase precious metal items from our customers Handle customer inquiries and complaints Provide information about the services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services Daily digital and online marketing to promote new business Qualifications: Previous experience in customer service, sales, or other related fields required Ability to build rapport with clients Ability to prioritize and...

Customer Service Specialist II Primary Location: City, State V-Soft Consulting is currently hiring for a Customer Service Specialist II for our premier client in Lewisville, New York . Education and Experience » High School Preferred. WHAT YOU’LL DO: Job Responsibilities: The Customer Service Specialist is responsible for handling questions, comments and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company. Key Responsibilities and Duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues. Provides outstanding customer service to ensure service levels are achieved and exceeded....

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. About Baxter Baxter provides a broad portfolio of essential renal and hospital products, including home, acute and in-centre dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; surgery products and...

Our Opportunity: As a Senior Real-Time Analyst, you will be responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing workforce management systems and standardized protocols to ensure each component combines seamlessly for all stakeholders. Additionally, you may be assigned a focus in command center, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and stakeholders. This role is responsible for measuring performance and progression of metrics as well as ensuring each component or function of Workforce Management works together in a seamless fashion for all stakeholders and WFM teammates. What you'll do: Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA events, technical outages, application failures, unanticipated facilities closures (safety related) and escalates to appropriate internal and external...

Our Opportunity: As a Senior Real-Time Analyst, you will be responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing workforce management systems and standardized protocols to ensure each component combines seamlessly for all stakeholders. Additionally, you may be assigned a focus in command center, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and stakeholders. This role is responsible for measuring performance and progression of metrics as well as ensuring each component or function of Workforce Management works together in a seamless fashion for all stakeholders and WFM teammates. What you'll do: Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA events, technical outages, application failures, unanticipated facilities closures (safety related) and escalates to appropriate internal and external...

3.8 Full-time Full Job Description Be unstoppable with us! T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop! Job Description Summary Our Accessibility team offers communication products and services to reduce or eliminate communication barriers for customers who are Deaf, Blind, have a hearing or vision loss, and cognitive, speech or mobility needs that require additional assistance. With Telecommunications Relay Service (TRS) the Relay Communications Specialist serves as a link for the callers, relaying the call back and forth between the parties by speaking what a...

2.7 Full-time 1 hour ago Full Job Description Our Opportunity: As a Senior Real-Time Analyst, you will be responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing workforce management systems and standardized protocols to ensure each component combines seamlessly for all stakeholders. Additionally, you may be assigned a focus in command center, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and stakeholders. This role is responsible for measuring performance and progression of metrics as well as ensuring each component or function of Workforce Management works together in a seamless fashion for all stakeholders and WFM teammates. What you'll do: Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA events, technical outages, application failures, unanticipated facilities closures (safety...

2.7 Full-time 4 hours ago Full Job Description Our Opportunity: As a Senior Real-Time Analyst, you will be responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing workforce management systems and standardized protocols to ensure each component combines seamlessly for all stakeholders. Additionally, you may be assigned a focus in command center, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and stakeholders. This role is responsible for measuring performance and progression of metrics as well as ensuring each component or function of Workforce Management works together in a seamless fashion for all stakeholders and WFM teammates. What you'll do: Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA events, technical outages, application failures, unanticipated facilities closures (safety...

Qualified candidates please email your resume to katevans@astoncarter.com*** Top Skills' Details* 3 years High paced customer service experience (Not Call Center) 1-2+ years admin experience High School diploma or GED and minimum * * Description:* Interface with Customer, outside sales and leadership Conduct Quality Control on Quotes and Orders Save Quote into Laserfiche and maintain quote and order folders Send submittals with buyout preapproval form, if applicable Provide clear expectations and drive accountability Coach, Mentor and provide feedback on quote specialist and customer service assistant Enter service issues Complete special projects for customers Create miscellaneous orders / corrective actions. - accountable for all aspects of after sales support - maintain customer schedules - review & revise jobs Maintain volume of 40-60% of Account Manager within same segment Hiring one AM for Costco, One for transition services, one for the...

Qualified candidates please email your resume to katevans@astoncarter.com*** Top Skills' Details* 3 years High paced customer service experience (Not Call Center) 1-2+ years admin experience High School diploma or GED and minimum * * Description:* Interface with Customer, outside sales and leadership Conduct Quality Control on Quotes and Orders Save Quote into Laserfiche and maintain quote and order folders Send submittals with buyout preapproval form, if applicable Provide clear expectations and drive accountability Coach, Mentor and provide feedback on quote specialist and customer service assistant Enter service issues Complete special projects for customers Create miscellaneous orders / corrective actions. - accountable for all aspects of after sales support - maintain customer schedules - review & revise jobs Maintain volume of 40-60% of Account Manager within same segment Hiring one AM for Costco, One for transition services, one for the...

2.7 Full-time 4 hours ago Full Job Description Our Opportunity: As a Senior Real-Time Analyst, you will be responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing workforce management systems and standardized protocols to ensure each component combines seamlessly for all stakeholders. Additionally, you may be assigned a focus in command center, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and stakeholders. This role is responsible for measuring performance and progression of metrics as well as ensuring each component or function of Workforce Management works together in a seamless fashion for all stakeholders and WFM teammates. What you'll do: Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA events, technical outages, application failures, unanticipated facilities closures (safety...

2.7 Full-time 1 hour ago Full Job Description Our Opportunity: As a Senior Real-Time Analyst, you will be responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing workforce management systems and standardized protocols to ensure each component combines seamlessly for all stakeholders. Additionally, you may be assigned a focus in command center, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and stakeholders. This role is responsible for measuring performance and progression of metrics as well as ensuring each component or function of Workforce Management works together in a seamless fashion for all stakeholders and WFM teammates. What you'll do: Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA events, technical outages, application failures, unanticipated facilities closures (safety...

2.7 Full-time 3 hours ago Full Job Description Our Opportunity: As a Senior Real-Time Analyst, you will be responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing workforce management systems and standardized protocols to ensure each component combines seamlessly for all stakeholders. Additionally, you may be assigned a focus in command center, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and stakeholders. This role is responsible for measuring performance and progression of metrics as well as ensuring each component or function of Workforce Management works together in a seamless fashion for all stakeholders and WFM teammates. What you'll do: Analyzes and coordinates real time daily WFM activities and response to events/incidents such as SLA events, technical outages, application failures, unanticipated facilities closures (safety...

Qualified candidates please email your resume to katevans@astoncarter.com*** Top Skills' Details* 3 years High paced customer service experience (Not Call Center) 1-2+ years admin experience High School diploma or GED and minimum * * Description:* Interface with Customer, outside sales and leadership Conduct Quality Control on Quotes and Orders Save Quote into Laserfiche and maintain quote and order folders Send submittals with buyout preapproval form, if applicable Provide clear expectations and drive accountability Coach, Mentor and provide feedback on quote specialist and customer service assistant Enter service issues Complete special projects for customers Create miscellaneous orders / corrective actions. - accountable for all aspects of after sales support - maintain customer schedules - review & revise jobs Maintain volume of 40-60% of Account Manager within same segment Hiring one AM for Costco, One for transition services, one for the...

Qualified candidates please email your resume to katevans@astoncarter.com*** Top Skills' Details* 3 years High paced customer service experience (Not Call Center) 1-2+ years admin experience High School diploma or GED and minimum * * Description:* Interface with Customer, outside sales and leadership Conduct Quality Control on Quotes and Orders Save Quote into Laserfiche and maintain quote and order folders Send submittals with buyout preapproval form, if applicable Provide clear expectations and drive accountability Coach, Mentor and provide feedback on quote specialist and customer service assistant Enter service issues Complete special projects for customers Create miscellaneous orders / corrective actions. - accountable for all aspects of after sales support - maintain customer schedules - review & revise jobs Maintain volume of 40-60% of Account Manager within same segment Hiring one AM for Costco, One for transition services, one for the...

About the Company Our client is a global software tech vendor in the workforce productivity and collaboration solutions provider. On the back of a successful IPO, this company is rapidly expanding their successful position in the industry and are looking to add a Customer Service Sales Specialist Manager to their high performing team. In this role, responsibilities are Educate existing clients about the value of the products – providing insight and customer support Act as product ambassador and be their go to point of contact to resolve any issues Educate customers on new and existing insights, features, and use cases The Offer Great entry role into the technology space – one of the best in the industry to kick off your career A competitive base salary package + comms Opportunity to work with a challenger company backed by global tech royalty Advance your career with fantastic mentors Work in an exciting environment with a great work/life...

Qualified candidates please email your resume to katevans@astoncarter.com*** Top Skills' Details* 3 years High paced customer service experience (Not Call Center) 1-2+ years admin experience High School diploma or GED and minimum * * Description:* Interface with Customer, outside sales and leadership Conduct Quality Control on Quotes and Orders Save Quote into Laserfiche and maintain quote and order folders Send submittals with buyout preapproval form, if applicable Provide clear expectations and drive accountability Coach, Mentor and provide feedback on quote specialist and customer service assistant Enter service issues Complete special projects for customers Create miscellaneous orders / corrective actions. - accountable for all aspects of after sales support - maintain customer schedules - review & revise jobs Maintain volume of 40-60% of Account Manager within same segment Hiring one AM for Costco, One for transition services, one for the...

Qualified candidates please email your resume to katevans@astoncarter.com*** Top Skills' Details* 3 years High paced customer service experience (Not Call Center) 1-2+ years admin experience High School diploma or GED and minimum * * Description:* Interface with Customer, outside sales and leadership Conduct Quality Control on Quotes and Orders Save Quote into Laserfiche and maintain quote and order folders Send submittals with buyout preapproval form, if applicable Provide clear expectations and drive accountability Coach, Mentor and provide feedback on quote specialist and customer service assistant Enter service issues Complete special projects for customers Create miscellaneous orders / corrective actions. - accountable for all aspects of after sales support - maintain customer schedules - review & revise jobs Maintain volume of 40-60% of Account Manager within same segment Hiring one AM for Costco, One for transition services, one for the...

Job Details: $18.00 per hour Day shift (8-4pm or 9-5pm) Bilingual - Spanish Remote: No Location: Irving, TX Job Type: Full-time Benefits: Health Insurance Dental Insurance Paid Time Off Vision Insurance Job Summary: STAT Overnight Delivery is a medical overnight and courier delivery service in Texas, Oklahoma, Arizona, Missouri, Florida, Colorado, Georgia, and Illinois. We are the leader in Texas for pharmacy delivery. If you are looking for a fast paced environment and understand that customer service is not only our highest priority, but an absolute must….Then we want you! STAT Overnight Delivery is seeking a Customer Support Specialist to interact with the company’s customers by addressing inquiries, resolving complaints, and investigating orders. Our new team member must be energetic, have excellent phone etiquette, and the ability to handle high call volume. Applicants are expected to be organized, pay attention to detail, and get along with...

Job Details: $18.00 per hour Day shift (8-4pm or 9-5pm) Bilingual - Spanish Remote: No Location: Irving, TX Job Type: Full-time Benefits: Health Insurance Dental Insurance Paid Time Off Vision Insurance Job Summary: STAT Overnight Delivery is a medical overnight and courier delivery service in Texas, Oklahoma, Arizona, Missouri, Florida, Colorado, Georgia, and Illinois. We are the leader in Texas for pharmacy delivery. If you are looking for a fast paced environment and understand that customer service is not only our highest priority, but an absolute must….Then we want you! STAT Overnight Delivery is seeking a Customer Support Specialist to interact with the company’s customers by addressing inquiries, resolving complaints, and investigating orders. Our new team member must be energetic, have excellent phone etiquette, and the ability to handle high call volume. Applicants are expected to be organized, pay attention to detail, and get along with...

Located in Tullamarine | Perm Position | Global Shipping Company Your new company You’ll be working for one of the best performing companies in the transport and logistics industry. Employing upwards of 70,000 employees in more than 90 countries worldwide. Your new role In this role you’ll be responsible for assisting the Customer Service team to ensure the operations are managed effectively, workloads are managed, and the departments is working efficiently. Key Duties & Responsibilities will include Liaising with clients including via phone and email. Preparing detailed quotes. Raising purchase orders. Providing customers with service information – including sourcing rates Recommend process improvements Inputting data into in-house computer systems Make independent decisions on your customers portfolio What you'll need to succeed At least 2 years’ experience in Freight Forwarding is essential Previous experience working off Cargowise...